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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Best solution 50GB Preload Data Pack - roam to USA

Hi, I have bought a 50GB Preloaded Data Pack, so that I can use my phone in the USA using Go Roam.  One of the prerequisites before roaming is to make a chargeable event such as a call or SMS.  However call and SMS are unlimited (free?) within this p...

GPO by Fledgling
  • 4642 Views
  • 4 replies
  • 0 likes

Request for proof of barring

 lost my mobile phone on 28 June 2023 And I have requested for my proof of barring and proof of usage from customer service I have received only the proof of usage after 2 weeks and the insurance company said they need separate letter for proof of ba...

nvelugop by Fledgling
  • 1255 Views
  • 1 replies
  • 0 likes

Unable to view any of my bills

I have tried online, in My three, to check my bills, but on the Home screen the "Bill History" section is just a static image for me, I can't click on anything. I also tried the mobile app, and I could not find a section where I could check my bills....

upgrade promo for flip 5 disaster journey

ok i get the email offering a flip 5, guaranteed trade in of £300, zero early upgrade and a set contract rate with free ear buds ( woohoo).i had to respond by end of july. so i rang on 26th july to go ahead with deal as the web wouldnt let me in. app...

Early upgrade fee

Hi all, I've just ordered a new phone online for collection from my local three store. I've ordered the phone but have to pay an early upgrade fee. Last time I upgraded I was able to add the fee to my phone bill although my order was in store that ti...

Trixzd by Fledgling
  • 2451 Views
  • 1 replies
  • 0 likes

Email address to complain

Put In a complaint a week ago had no response trying to talk to someone is like pulling teeth! I switched my number end of July and had no services for Well over  a week and customer services to tell me to just wait! I'm now trying to sort out my dir...