Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
lost my mobile phone on 28 June 2023 And I have requested for my proof of barring and proof of usage from customer service I have received only the proof of usage after 2 weeks and the insurance company said they need separate letter for proof of ba...
I have been unable to sign in to the My three app for a couple of weeks now, it says I need to re-register, then when I try to register using my email address and current password it says ‘there’s already an account with these details, get in touch a...
I have tried online, in My three, to check my bills, but on the Home screen the "Bill History" section is just a static image for me, I can't click on anything. I also tried the mobile app, and I could not find a section where I could check my bills....
ok i get the email offering a flip 5, guaranteed trade in of £300, zero early upgrade and a set contract rate with free ear buds ( woohoo).i had to respond by end of july. so i rang on 26th july to go ahead with deal as the web wouldnt let me in. app...
Here we go again! Anyone else getting this screen after an attempt to log in? Internet connection fine, device fine, but getting this message.
Recently ported the same number from PAYG to monthly (same Three provider)Then the Three+ rewards app stopped working. Logged me out at first, re-logging says my password is invalid. Forgetting password gives an error of invalid number. Trying to re-...
Hi all, I've just ordered a new phone online for collection from my local three store. I've ordered the phone but have to pay an early upgrade fee. Last time I upgraded I was able to add the fee to my phone bill although my order was in store that ti...
Put In a complaint a week ago had no response trying to talk to someone is like pulling teeth! I switched my number end of July and had no services for Well over a week and customer services to tell me to just wait! I'm now trying to sort out my dir...
I am on a month to month contract and have saw a deal on another network that I am wishing to get - on my chat with Three the offer was exactly the same as the website absolutely no difference (so much for being a valued customer after multiple years...
Hi,On the 29th of July 2023, I contacted Three regarding poor signal. I was informed that this was typical in my area, and would not improve. I was then informed that I could return the device without paying the termination fee (over 500 pounds), and...
