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Conversations

Three+ Presale tickets

So I can't seem to get the Three+ presale tickets reward, I've looked into it and it says to message 'PLUS' or 'MUSIC' to 51020 but that comes up with an error so can't send to that number and I can't find the presale tickets reward in my three+ app....

Steven20 by Fledgling
  • 59154 Views
  • 12 replies
  • 1 likes

Problem cancelling add ons

Hello, I need help cancelling an add on. There is no option to do so through the App. I've seen that this is a recurring problem from these chats. I tried to do it last month and got charged, it will renew tomorrow again and I have no control over it...

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natq by Fledgling
  • 2843 Views
  • 2 replies
  • 0 likes

setting up call forwarding..

I have iPhone 12. In the past I have gone into "phone" and set "call forwarding" to my skype number, no problem.Can't do it now. Can it be done remotely? very annoying, I have good wifi but can't receive calls ,,, grrrrrrrrrrrr.  yes i can make them ...

Data is not activated

I am an international customer who uses prepaied sim.after i used up all of my 5 gb datas, I did 'add-on' twice a few days ago.so i can see my history that i paid on my three account. but i cannot use my new data at all.i think my new data is not act...

hyemi by Fledgling
  • 4109 Views
  • 5 replies
  • 0 likes

Billing for sharing contact details via text

Hi.if I share a contact number/details with another person via text. Is this a text message? Or a ‘usage message’ charged at £0.65?I’ve a couple of instances where I’ve shred contacts with my brother (don’t know who his mobile is with, and he’s on An...

Natty211 by Fledgling
  • 1103 Views
  • 1 replies
  • 0 likes

Best solution Scam calls from people claiming to be 3

Keep getting calls from this number: 03333381017 - by people with "offers" for my 3 plan. They are very persistent and I have good reasons to think they're scammers but just wanted to be certain they're not some overzealous subcontractors working for...

Crazy data usage

Had my phone since May and with my old plan i never ever used my 8gb allowance, i started a new plan on August 26th and from then to now i have somehow used 21gb.....has anyone else had this problem, i do not stream anything or download anything and ...

Shieldy by Fledgling
  • 3058 Views
  • 3 replies
  • 0 likes

Contract

Hi my contract ends soon, what happens if I do nothing ? I have read the email and it appears I will stay on the same payment and deal is that correct ? Julie 

Jubosley by Fledgling
  • 2648 Views
  • 3 replies
  • 0 likes

Charged two times

Hey  You've charged two times in this month.  £20.90 on 22 August 22 and £20.90 on 30 August 22.  Please refund  ASAP.  Thanks,           

Siralmaj by Fledgling
  • 1709 Views
  • 1 replies
  • 0 likes