Change mobile number but not provider within a contract
Hi,I am already in a contract with 3. Is it possible for me to request to change my mobile number within the same contract Reason for change : Personal
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
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Upgrade Credit Checks
So I have been with Three around 8-9 years, always had a handset and the Unlimited plan.I went to upgrade today and then failed the credit check. Seems odd with the length of time I have been with Three.seems to be a lot of users in the same predicam...
International collect calls
Hi. I am trying to call a US number that will accept collect calls i.e. will take the cost of the call. This typically means dialling through an international operator. Unfortunately I can't find this operator service with 3. My subscription allo...
Dreadful app update !!!
I have 5 numbers all controlled from one email via the 3 app….. suddenly I can’t access them as 3 have upgraded the app…. I now have to rerehsiter but can’t use one email account for them all and now have to have a seperate email for each number…. Ho...
Customer complaints fiasco
After more than 6 weeks of nothing but issue after issue with three I want out..customer services have raised complaint after complaint but they don't resolve them, all I hear from them are excuses and lies. I want to email the senior customer compla...
Imei not blocked after 12 days
I had my phone stolen and received a police crime number on 28 July. I called three and asked for the phone to be blocked and blacklisted as this was needed for my insurance.was told this would happen within 72 hours and I would receive a letter/ ema...
Problem pairing mobile plan to I-watch Series 8 with E53305
Nearly 2 months ago my smartwatch stopped connecting to my mobile plan so I attempted to reconnect via the app only to be met with "There is a Problem, E53305- You already have a paired device chat to one of our team to resolve" I have now spent coun...
HA72PF
Not possible login me account three , why
Galaxy Watch - Plan not working
I decided to enable the smartphone plan via the galaxy wearable after the 4 day update that took place on 3's end from Thursday to Sunday. I've previously done a lot of reading and seen that a lot of customers have struggled with the pairing process ...
Best solution Allowance resetting
Hi AllI am not sure if others are having the same issue, but I have 3 x SIM only pay monthly contracts with Three and for some reason all 3 accounts allowances (data, minutes, SMS) didn't refresh/reset this weekend as per usual (they normally reset a...
