Topped up a wrong number
Hi I wanted to top up my friend number online but unfortunately I roped up a wrong number . The wrong number I toped up was 07*********
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Conversations
My App - quick switch between accounts
I have a number of accounts - I know wishing the My 3 App - that I can logout - then Login using the drop down - however, would like the option to switch between accounts from within the App - is this something might be added?
Roaming Vietnam
Hi all I m in Vietnam and I m using my data as normally do when I go abroad. But despite what the web site side about go roam, £5 a day, I have an extra charge of £600 how this is possible. I didn’t call anyone o text anyone. Can someone help? Thanks
Best solution Payment taken twice...
Hi, on holiday, so I paid my bill as soon as I got it. It changed to paid. Two weeks later Three also took my direct debit (of course they did) so instead of getting a direct debit settled early I paid twice.I started a chat and the guy said he could...
allowance
I visited a new country just yesterday and all my deta allowance and calling credits that I have I'm not able to use
Question on Go Roam in EU countries by using pay as you go
Hello thereI have been in another European countries for about 1 month, and I have to go for the next preceding month before returning to the UKI understand that there is a 12GB fair use policy limit every month for Go Roam in EU countries, what I wo...
Feedback
Good afternoon, I would love to leave a review for one of your advisors, her name is Shalon Bardeskar, I hope I spell it correctly, she was a lovely and extremely helpful person to talk to, she was the only one that really helped me since I started t...
Problem Cancelling Add-ons
I have tried to cancel my add-on via the app and even through online live chat however it is still showing up on my account. Live chat I was told it has been cancelled but on my account it states the add-on is on going. I am a little frustrated now s...
Change to E Sim
Hi, I need to change my physical sim to an e-sim. Please advise how I can do this.Thanks
Three app
Any idea why since upgrading I can no longer view my bills in the app and keep getting this message? Been happening for last two months, was fine before upgrade. Thank you
