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Is it possible to retreive a deactivated number?

Hi all, I was wondering if it is possible to reactivate an old mobile number that belonged to me? In March 2022 I got a new mobile number, all was well and I didn't think anything of it. Then, in July I upgraded my contract and got a new telephone, w...

juju22 by • Fledgling
  • 5988 Views
  • 1 replies
  • 0 likes

Problem cancelling add on

I am having the problem in cancelling add on which is charging 20 pounds a day and would continue charging 20 pound every day for 14 days in my understanding . I want to cancel it but I am unable to do that through app. It’s too frustrating

Final bill/early termination

Hi, any billing/contract experts on here that could look at something for me, I’d be grateful! I’m nearing the end of my two year contract….and I’m leaving three for another provider. My new device arrives tomorrow and I got a PAC code by text this e...

Wrong MSISDN

I originally ported to Three from another network and elected to retain my previous number. However the MSISDN on the Three SIM is wrong and does not correspond to my Three phone number. I had visited a Three store to get the MSISDN on the Three SIM ...

Aridad by • Fledgling
  • 2120 Views
  • 1 replies
  • 0 likes

Add on expiration date

I have an  unactivated 30 day add-on in my queue that says it expires on 15/9. Does it expire automatically on that day or 30 days after it is activated? Thank you.

gehrett by • Fledgling
  • 2969 Views
  • 2 replies
  • 0 likes

PARENTAL BLOCK

PLEASE  PLEASE REMOVE THE BL,OCK FILTER THING I TRY CRAD ENTER, IT NOT WANT MY CARD I OPEN A LIVE CHAT IT BASICALLY TOSSED ME OUT THE THREE APP?  THE PASSWORD ARE NOT GOOD FOR US I HAVE WASTED THIS  ENTIRE MORNING

Three+ Presale tickets

So I can't seem to get the Three+ presale tickets reward, I've looked into it and it says to message 'PLUS' or 'MUSIC' to 51020 but that comes up with an error so can't send to that number and I can't find the presale tickets reward in my three+ app....

Steven20 by • Fledgling
  • 63109 Views
  • 12 replies
  • 1 likes