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Conversations

Charge

I’m abroad in Go Roam Europe destinations, and received a text this morning saying I’ve reached my 12GB limit, followed 1 minute later by a text saying that I’ve started a new billing cycle and that my roaming limit of £45 has been refreshed. Does th...

NJ by Fledgling
  • 606 Views
  • 3 replies
  • 0 likes

Roaming Data Limit Increase

I appear to have hi the £45 roaming data limit whilst on a business trip.How do i increase this as spend cap is already unlimited and site says this is seperate?I have found nothing online and have tried phoning but the automated service always just ...

br0wn3r by Fledgling
  • 284 Views
  • 1 replies
  • 0 likes

value

Hello, I would like to know why you were charging £25 on my invoice when that was not what was agreed? 

Andrade by Fledgling
  • 231 Views
  • 1 replies
  • 0 likes

Just to cancel 2 Smart watch pairing plans

I appear to have 2 smartwatch pairing plans on my account which i tried to cancel but I'm going round the houses with it getting passed on to other agents on live chat I've never had a problem with live chat in the past so i just killed the chat

Rebelk86 by Fledgling
  • 217 Views
  • 0 replies
  • 0 likes

Billed for a device plan that was never delivered

We had a SIM-only contract and decided to upgrade to a new iPhone. What a disaster it's beenEarly May: Ordered iPhone 15 and selected new contract, total approx £40/month2 days later: Phone out for delivery, then delivery cancelled (by Three) and pho...

jdp80 by Fledgling
  • 246 Views
  • 0 replies
  • 0 likes
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