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Conversations

can i merge 3 and 14 day go roam?

Hello, i'm travelling to Poland from the UK  soonwe are driving through France,Belgium, Netherlands,Germany and Poland.The total trip is 17days I have a pay monthly sim that was purchased before the introduction of  inclusive go roam days.(i'm not lo...

Best solution Mick

HiDoes the daily £2 roaming charge apply for using UK Three SIMO phone in the Republic of Ireland?Can't find a definitive answer anywhere.Thank you  

SCR by Fledgling
  • 316 Views
  • 2 replies
  • 0 likes

How to cancel second plan

Hi, I have 2 plans, relating to 2 different phones. 1 is sim.only. I pay for both plans by direct debit. I now want to cancel the sim only plan. How do I go about this? Is there a number I can call to speak to someone.  Thanks 

JJ17 by Fledgling
  • 336 Views
  • 2 replies
  • 0 likes

Out of allowed costs

I’m having extra out of allowance costs but I have no idea what it’s for because I haven’t called anyone abroad or texted anyone abroad and I’m not sure what it could be

Jakub by Fledgling
  • 340 Views
  • 2 replies
  • 0 likes

Best solution Complimentary Motorola Moto G04

I received a text message from Three offering the following: "As a valued customer, we want to ensure you stay connected once our 3G network shuts down in your area from September 2024. You can request a complimentary Motorola Moto G04 by completing ...

aidyraff by Fledgling
  • 3535 Views
  • 12 replies
  • 0 likes

Account query

I have two accounts in my name, one for myself and one for my wife. I want to access my wife’s account of which I’m the bill payer for both accounts. I try to access the second account but I can’t gain access m. I’d like to speak to a real person whi...

Jimnm by Fledgling
  • 238 Views
  • 1 replies
  • 0 likes

Three account - email address

So I had an old account which had a specific email address, I left three probably about a month or two ago.I rejoined and want to use the same email address but Three have this thing where you have to create another email address per account which is...

Top up data allowance

I wanted to top up my E-SIM data pack. Previously it was £10 per month 3GB Data, unlimited text and calls. I topped up and the calls and texts come out of my credit.How do I get this fixed.Online and the App won't let me, on the phone it keeps sensin...

mrg9999 by Fledgling
  • 297 Views
  • 1 replies
  • 0 likes
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