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Joined 3 on 20th May on Mobile Broadband Unlimited.First bill is due to be issued on 26th May, but allowance for data now says expired instead of unlimited.My MiFi device now can't be used due to the expired allowance. What's happened?
My contract ended 24 months but three still charged me full contract price in month 25,26 and 27 ! How ridiculous is that .. how do I get this money back that was cheated from me ? All lame customer service says is go contact loyaltypenalty claim ! I...
I have been with 3 for 20 years but because it was set up in my ex girlfriends name all them years ago and the money has always come out of MY bank account apparently I can’t make any changes to my account even although I’ve had countless contracts o...
I was a victim of a scam, and reported it to the fraud team after months of not realising until I was randomly looking at my bank statements more in-depth at 2am. I got a phone call and email saying that the investigation has concluded and that I’m b...
Hi, I unfortunately need to cancel my account as I moved and there is no 5G here so my 5G hub is no longer viable. I can't figure out which returns form I need to be able to send my hub back so if anyone can advise me I would greatly appreciate it. I...
i am an oap can i get a better deal ?
I was looking at my three app and noticed something in the basket. I didn’t look carefully and just deleted it, assuming it was an upgrade I had been discussing with support a few weeks ago. Now I’m wondering if every month the amount I pay is added ...
Dear Three Customer Service, I am writing to formally lodge a complaint regarding serious issues with my contract, billing, and service experience with Three. On 26 February 2025, I purchased a HomePod device at your Nottingham store. The store staff...
Currently in spain from uk, cannot get internet access without wifi. Data roaming selected. Have got data passes but can’t access internet
Very frustrated with Three and been having lots of issues. Every time I spend hours on customer support chat they send me an email saying the issue was raised and a ticket has been updated.1. Cannot click the link in email - firefox blocked it as mal...
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