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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3698 Views
  • 0 replies
  • 9 likes

Best solution Instore cannot find my number on the system

HiI was abroad and suddenly received "no service", I contacted online customer service and provided my full name and post code. Online Chat customer service confirmed that my number was active and requested me to change the Network Selection to "Digi...

Moving from pay monthly to pay as you go

Hi thereI was told by a live chat operator that i can't move from pay monthly to pay as you go even when my contract ends, the only option would be to move to sim only deal which i am not interested in.How is that possibleWhat about if want to leave ...

Hamz by Fledgling
  • 520 Views
  • 1 replies
  • 0 likes

PAYG number deactivated

Hi. My elderly father in laws PAYG number seems to have been deactivated and possibly recycled. He had no notice that this would happen and now he has no service. He uses it frequently so don’t think it was because of lack of use. Could anyone help w...

ZL by Fledgling
  • 570 Views
  • 3 replies
  • 0 likes
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