Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Had nothing but issues since joining three , firstly I could only log into the app and not the website, and the response I got from customer services was if you can use the app you don’t need the site. then a few days later I could no longer log into...
I have had an SMS saying 80% of my data has been used, but my phone and 3+ say I have 5GB left of my monthly allowance (I'm on a 8GB plan)!Is this a known error?
How long do you have to have a sim only with 3 before you can upgrade without the fees of an early upgrade
I am constantly bombarded by Three Community Notification Updates for a topic I am no longer interested in, but I cannot find anywhere I can unsubscribe. How can I do this?
I have paid off my devices and find out they are still taking money out of my direct debit. I went instore and they confirmed this isnt right. Rang customer service and they fobbed me off with a complain which they closed within a minute. Been with t...
Hiim travelling to egypt in september and am trying to find out if i buy the 14-day Go Roam ATW Extra pass will it work with both my phone and watch?iphone 13 and a ultra 2the work brilliantly in the uk allowing me to leave phone at home and just rel...
I topped up £10 to my Three account, but I can’t use it to buy the £10 40GB plan. What can I do? I want to pay for the plan using my account balance.
I’ve bought a pre-paid pay as you go sim for £15, popped the SIM card in, but the balance is £0. I’ve activated, and it’s been over 2 hours and tried customer support but cannot seem to actually find the help I need or speak to someone. Terrible expe...
Never have I experienced such terrible customer service, lack of accessibility & lack of transparency. The telephone menu to get customer support is opaque & full of dead ends. Circling is very easy to do & neuro-diverse people are at risk of this in...
I have 2 accounts owned by me. Following the change to disallow login using the number and enforcing email as the username many moons ago, I found it super difficult to manage both accounts since they were linked to the same email address. Imagine m...
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