Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Stop calling me

Ok so I am with 3 already and received an invite to take another line out with 20% discount. Never missed a DD in 5 years of payments, Credit File is 768 so good. Application turned down and I received a marketing call asking if I was interested in j...

Kman72 by Fledgling
  • 282 Views
  • 1 replies
  • 0 likes

Problem with three+ whsmith reward code

Anyone having problem with whsmith reward code on Three+? I've followed the instructions, checked t&c, and still it says code invalid. Is it just me?Contacted whsmith as told in the app. They said it's three who's responsible for the code, not them. ...

Yet another customer who can't make a return

I, like many many other customers here, am caught up in returns nonsense. I cancelled a handset a month ago during the cooldown period, and was told to wait on a jiffy bag. No such bag has ever arrived.Over the last few weeks I have made two phone ca...

R_Harv by Fledgling
  • 258 Views
  • 1 replies
  • 0 likes

Can’t login to my3

Have anyone had this issue or know how to sort it I was a 3 customer about a year ago when my plan came to an end I went with Vodafone on a 12 month contract that ended and I have gone back to 3 as it was a better deal and kept my same number. My pho...

Rod by Fledgling
  • 313 Views
  • 1 replies
  • 0 likes

Shaunpea

I have been reading fair usage data and people being charged with hardly any use. This happened to me in August 23. I never got a reply from an query and never pursued it but i believe i was overcharged £50+. How can i have this investigated please. ...

Shaunpea by Fledgling
  • 217 Views
  • 1 replies
  • 0 likes
How to use the community

The articles below contain helpful info about the community, ranks and badges, and who you'll meet on the community.

About Three Community
Ranks and badges
Meet the community
House rules

Let's talk

Check out what our moderators are talking about and join the conversation. 

Top solution authors