Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I have had multiple emails from three regarding an overdue account which I first received on 09/09/2024 saying I owed £67.24 which I did not see at first but this is an old account which I do not use so I wouldn’t have been waiting for it, then on th...
Hi there i need some help with asking.. what happens to my package that i paid for on Vodafone will it be transferred to my 3uk sim when they move my old number to 3uk..or will i lose the Vodafone data pack..?
Hi.when I bought my plan it offered 12GB roaming. However upon checking via the 3 app it only provides 6GB roaming allowance. is this an error or have I been mislead?
I bought the simcard in Hamburg. And it has 12GB/75GB . Meaning I can use 12GB abroad (Roaming). I finished all 12GB and I top up the 10GB plan. And its not working. I tried to top up again Unlimited GB for 14days. And still not working. Please help ...
Came on to make a payment I was outstanding due to payment date change on my device plan and 57 minutes later still no link sent to me to take it!! I tried on app first but that kept saying something was wrong then chat bot sent me to wrong departmen...
I’m honestly beyond frustrated right now. I’ve got an £18 charge on my Three bill for a Fuze Forge subscription I NEVER signed up for. I didn’t click any link, didn’t agree to anything, didn’t even know this service existed until I saw the charge. An...
Hi there,When my previous 12 month SIM-only contract ended, I was offered a new 24 month SIM-only contract through the app. However, during the process, I had somehow created a new account entirely, with a new phone number, on my new 24 month contrac...
Whats going on with 3Topped up twice showing on account as paidBut also no credit?
I’ve asked multiple times to cancel the phone number I was initially given (before I transferred my actual phone number).I was assured the number was cancelled after being refunded, but after still being charged twice apparently Three have no record ...
Just a heads up, particularly to anyone abroad relying on eSIMs - if you lose/break your main phone, there is no way to transfer your esim to a new phone.Three requires you to visit a Three store or send you a physical sim by post to your UK address....
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| 19-04-2025 11:35 AM |
