Accounts and services - Get support for Three services

Want to cancel my contract

I have a three 5g hub with unlimited data on a 2 year contract.Everything was going fine until 2 months ago 1 year into the contract when other nothing was able to connect to the internet or the speeds were that slow even google homepage took over a ...

Best solution Test

this is a test

Best solution Smart watch pairing plan not available

Hello I’m new to 3. I’ve ported my number across and signed a 12 month plan so I can add my Apple Watch. I was told after setting up the plan I would need to add the smart watch pairing plan but it’s not available. I was told I could contact customer...

Download of unwanted games

Can anyone help me, how can I stop Three automatically downloading games onto my phone, I don't even play them, but Three seems to think I need all these games, it's driving me nuts. Thanx

Set up voicemail

Hi How can i set up my mailbox to listen to a voicemail i have recieved without recording my name or a person greeting?Thanks

unable to register / login my3 using new email

my partner is unable to register my3 app after updating the new email with Three agent. but we're still getting this error on app "Those details have already been used to register. Get in touch with us for details" but still we can't login with new e...

Frankie and Benny's can't obtain code

Just want to say the link to get the code for Frankie and Benny's is broken.Tried to report the issue via live chat on the app, but the other side was totally useless.

Issues with payment

My contract has now ended but not been able to pay due to financial issues. I want help making a plan to pay but no one is available online to chat to.Can't call due to child issues as have a poorly toddler and want to pay but no other option. Help

Further credit checks on upgrades

Three are awful and I've got my PAC code to leave already, three have gone downhill and backwards in life, while screwing all their customers over especially the loyal already customers especially with the likes of upgrading. Personally I had a phone...

Best solution Still unable to access three website or My3 app

Hi can anyone of three technical team tell me how much longer this issue with my3 app & website is going to take? Because still unable to access either to topup & keep an eye on my account when needed. This getting ridiculous & very annoying now. If...

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