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Hi I'm not really understanding as to why I'm being charged every two weeks for my phone bill. I've spoken to a live chat agent however they were unable to offer any help, the contract I signed up for was only supposed to be taken once a month, I can...
I recently called up Three, it was the 0333 number, and I spoke to a young girl, it was difficult to make out what she was saying, but I was calling to confirm payments on my account. I have a direct debit with 3 but I make payments manually. I had...
I like others are not receiving OTPCs from certain websites and pages etc. I have swapped over from O2 last week and I can see that others have had this transferring from O2 but also from other providers. I have spoken to 3 people now and each one ha...
I payed part of my bill and had about £20 left on my bill. Checked my bank today to find out that you tried to take £72 today can you please explain to me why seen as this is unacceptable??
I am trying to buy a £10 data pack on PAYG. I had an autorenew set up previously but forgot to top up my account so it cancelled. When I go to the basket to pay it seems to be giving me a new sim. I don't want a new sim. I just want to add the pa...
When I got my contract and sim card they gave me another sim card and said it was a holiday sim card to use while roaming. And to use 12gb for fair use policy. I used it in france last week and it worked fine. But I'm in Spain now and it doesn't work...
A good few years ago ( might be 7 or 8, I don’t remember exactly when ), I thought I was changing my contract to a sim only plan but ended up with a new SIM card, contract and number. I meant to get my existing number ported over but never got round ...
I was using pay as you go. I speak to three live chat, the lady transfers my pay as you go to a 2 year contract. The app is not showing anything. I can still use data, calls and texts though. I phoned 333 just now and it said I had unlimited data. On...
How can I speak to someone at 3 . Money has been taken from my bank account for something I know nothing about. £333.33 to be exact. As I'm no longer a customer I can't get through to anyone when I enter my phone number that I took with me to my new ...
My bill still hasn't been resolved it's up to 47.50 I will not be paying this I told you this if it keeps going up I will be cancelling my contract and going to the papers and seeking advice from my lawyer I have all the conversations and emails you ...
