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Best solution Still unable to access three website or My3 app

Hi can anyone of three technical team tell me how much longer this issue with my3 app & website is going to take? Because still unable to access either to topup & keep an eye on my account when needed.  This getting ridiculous & very annoying now. If...

Issue with refund (my3 pay)

way back at the start of the year I was charged for an app through 3pay that was £40 - I requested a refund from Apple which was approved and they stated it had been refunded via the way I paid - Three have been saying since April that they will inve...

Impossible to top up

I have a pay as you go. I get a message saying my data pack will run out. I try the app, which tells me to download a new app. Which I do- when I click on account I get a blank page. when I click on top up it sends me to a digital assistant. When I a...

nizam1 by • Fledgling
  • 172 Views
  • 3 replies
  • 0 likes

Payment

Hi, I try to pay my balance which is £10 per month but it doesn't deducted. According to the contract, my account shows should be reduced by 10 pounds every month but ln my account, I don't get reduced by 10 pounds on a time, but when they cut late, ...

Sukhmani by • Fledgling
  • 108 Views
  • 1 replies
  • 0 likes

Phone has been lost

My phone has been lost couple of days ago. As I did tried to find around but, unfortunately I didn’t find. It was late night and then early morning I called to insurance company and claim that phone which lost. And called to Three company and locked ...

07389131456 number claiming to be Three?

Has anyone received a text from this mobile number (07389131456) before claiming to be from Three? Today, a couple of hours after I used instant chat to communicate with Three on their website, I received a text from this number asking about a survey...

Roaming in Hong Kong and Japan

Hi guys, Roaming question, can't figure it out, sorry!I've got Three Advanced 100GB, start date 25/05/2021Is roaming included for me or do I have to pay?'Go Roam chargesIf you joined or upgraded after October 2021, depending on your plan, you’ll have...

Saby by • Fledgling
  • 205 Views
  • 2 replies
  • 0 likes
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