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Conversations

top up failure

Top up payment not being processed.  "Please wait payment is processing" but nothing happens so I am unable to top up.  How can I sort this?

JohnnyS by Fledgling
  • 78 Views
  • 1 replies
  • 0 likes

payg

payg data pack expired 07 nov 2024 but cannot create a new data pack

Teo by Fledgling
  • 79 Views
  • 1 replies
  • 0 likes

Data allowance recommended is rubbish

Renewed my contract 2 weeks ago. I changed my data allowance to that recommended by 3 in my email. Totally useless and inaccurate. Want to increase my data back to what it was as can't keep adding the v expensive add on. How can I sort this. Thinking...

Data Add Ons

Why is there only 1 option to boost data for a month for £25?? And not any lesser cost options??Pathetic ripoff!!  

Kalvin by Fledgling
  • 93 Views
  • 1 replies
  • 0 likes

What is wrong with the customer service here!

Where to go if the complaints are not getting resolved? I was upgrading at the store which took them 3,5 h - pretty traumatising experience to be honest. Yet they still managed to order the phone to the incorrect address. After 5 weeks I went to the ...

Iga by Fledgling
  • 246 Views
  • 5 replies
  • 0 likes

incompetence

I have an account, i sign in to it with one email, but i have asked CS to change the email so i can sign in with a new / correct email,they seem to be struggling to understand , they tell me the email is applied to the profile (i see it in  "my detai...

Fateha Begum

I just recently went from pay as you go sim to monthly. After a long think, i've decided to upgrade to a 1 month contract. It's been 2 or 3 days. Can it be done in store.

Scam call

Is this a Scam Caller? Claiming to be from Three offering a discount. Said they had all my details.. but they needed me to confirm.. I asked them to give me my details.. they said they couldn't for security purposes and the call was recorded.. I said...

Ruby1 by Fledgling
  • 94 Views
  • 1 replies
  • 0 likes
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