Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I have been with three since I was 21, I’m now 36, I’ve integrated family over to three. And this last year has just been so woefully poor it’s beyond believable. This complaint is also going through with the FCA in the uk which is how bad this failu...
I was wondering if any one else is having this issue. Over the last month or so, Three won’t accept any of the cards I’m trying to use, to make prepayments with. I’m using stored cards, that I’ve used many times before, I’ve also tried new cards tha...
I lost my phone and SIM card, which were on the Three network. My insurance company requires proof of usage, but although I have the proof of purchase receipt, it doesn’t include the IMEI number. The IMEI is only printed on the back of the box, but b...
I have bought 2 SIM cards to use them in 2 separate phones. I've registered and can login on My3 App to one of the SIM. But when I'm trying to register or login My3 App in the second phone it's not letting me. (I have used a different email address t...
I have purchased a 7 day EU roaming pack and will be landing in my destination country on sunday the 30th Nov around 1330. I will be leaving that country Sunday 7th Dec at 14:30.This is just over a full 7 days exact timing. I do not want to get stung...
my contract with three network has ended and i called to say i won't be continuing with my contract. i had cancelled and moved to another network.however, i have now gotten a notification about a bill for the month.i have been trying to get through t...
Hi,I’m a Three prepay customer and I’d like to get a physical copy of a bill or statement that shows my name and full address. I am a prepay customer with a 120gb data-pack. Hope it should include:My full nameMy addressMy Three number/account details...
I wanted to leave a review today for the amazing help and support received from your Customer Advisor, Elliott, in the Northampton Grosvenor Centre 3 Store. We can't thank him enough for his kind, friendly demeanour and for being so very patient and ...
I have had two device plan put into installment as I faced financial difficulties due to bereavement. I was paying for both devices calling up 333, however in June 3. Customer agent made an errror and allocated my payment to one device rather than tw...
In August 2025 I cancelled my home broadband service, after 2 and a half years, and returned the equipment as per your instructions (i have a receipt). I am being pestered by phone calls and payment demands all referring to telephone accounts with m...
