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Conversations

Issue with Router Returns

Hello Three community, Looking for some advise in regards to what seems to be a recurring issue here. I left Three in January 2024 due to poor signal in our area and have since had my account closed and final bill Generated. Atleast that was what I w...

Order stuck in submitted

I put in an order for a contract upgrade on Friday about 1300. Signed the online email, had a fraud call to make sure the order can go ahead. Was told the earliest delivery day for my new device was today, but I haven't had any shipping information y...

Data packs

I'm payg customer with 3 I've topped my phone up 3 times £10 each time selecting a data pack every time and they haven't applied it once now i have no credit anyone have any suggestions on how i can get help with this or should i just leave 3.

albi26 by Fledgling
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  • 3 replies
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£10 sim no credit

I just bought a £10 payg SIM card but it’s telling me my balance is zero credit. Surely I haven’t paid £10 just for a SIM card! 

Sel89 by Fledgling
  • 718 Views
  • 1 replies
  • 0 likes

Billing

Hi three I am reaching out after several attempts to resolve my ongoing billing issues.I began a new contract in April 2023 I was reassured by your staff in the three mobile store my contract at the time would be cancelled and my new updated contract...

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