Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Morning all....my contract with 3 ends 6/9.I have bought and installed yesterday a new Global sim from Worldsim. Worldsim have confirmed the new profile etc for their sim is set up correctly, but I am CONSTANTLY getting the message...."CONNECTION ERR...
hi all 3 tech's can i plug in a land line in to my hub and use the land line number with the hub
Voice and data worked on T-mobile for 15 days of 18 day holiday - then unable to register on T-mobile network? Support team could not fix it, so unable to make calls for the rest of my holiday. AT&T data was great, but unable to make calls. Support s...
Just to let you all know that I'm seeing a distinct improvement in the Three network in the Cardiff and in particular the Penarth areas. There's still some way to go such as in Leckwith which seems to have major capacity issues. But overall I'm notic...
Twice in the last 24 hours I have lost my data roaming despite having a good 4G signal in the middle of Hamburg, Germany and some 7GB remaining on my monthly plan. I have twice rung the customer service with a temporary restoration of service with no...
Have a 3 PAYG connection , went to the US on holiday - despite the roam as at home claims by 3 , there is NO SERVICE , no way to even call the UK or use data , just NO service - fooled again .
For a few weeks and now worse than ever I cannot do much on data other than WhatsApp or fb messenger,can’t browse anything,can’t use mobile banking,can’t use maps,I can do everything on Wi-Fi I rang 3 and reset the phone in different options and all ...
EE has stay connected which means once you have consumed all the data in your plan you still stay connected at 0.5 Mb/sec can Three match that?
Just over a month ago the mast which is closest to my home went offline. According to Three's service status page upgrades were being performed. Following the first week the status page had reverted back to being no issues, however last week there wa...
Whilst trying to transfer numbers with PAC code (from Virgin Mobile), I got to the switching form and it kept returning "Error Message, Unknown Error". All the info is correct. If anyone knows a fix that'll be great thanks, also as I inputted my PAC ...
