Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I am away with my children on holiday in Bulgaria I have got the data roaming pass paid £12 for I have 4 bar on yettle bg but no data we were supposed to be going out today but I would of used data to use the sat nav but I can’t as the is no data I h...
Terrible coverage- everywhere i go I get 1 or 2 bars at best.... unless I go to France and I get 4 bars?????
I'm currently in menorca and I'm unable to use my mobile data. Data roaming is switched on but I'm not connecting properly. Any advice? I've logged into my 3 account it says I can use my data abroad but I can't connect
I’m abroad and I’ve bought a data passport and 7 day roaming pass and still no data! roaming has been turned on, I’ve tried manually selecting the network and I’ve adjusted my spending cap, but nothing works. I’ve not had an opportunity to have a liv...
My phone is now only making and receiving wifi calls. I watched a Youtube video on how to turn this off in the call settings but that just turn wifi off completely on the phone.How do I stop these wifi calls and just use normal sim calls?
Since today (23.08.24) I am suddenly unable to make any phone calls. Any number I try (including 333) gives me the dreaded "your service does not allow access to this number". I have made no changes to my phone and everything worked fine up until tod...
Anyone have a website that shows locations of 5G masts? Curious to know how close my local one is.
Why did the nice man in the Three shop sell us 7 day Go Roam Europe passes? We’ve arrived and have no internet access. No way of sending texts or calls to our hosts in Croatia. We are scrounging WiFi and have done everything possible recommended by ...
Can you check to see if my sim card plan is 4g or 5g
Hi, I am on a PAYG sim plan for £10 a month with unlimited calls and texts and 10gb of data, it pays out on the 22nd of every month but for some reason it is telling me I have no more allowances and that it all expired on the 20th of August, I don't ...
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