Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
I have poor coverage at home and I have tested 2 other locations within 2 miles of home on many occasions, with 3 different phone models . All locations are listed on the 3 coverage checker as excellent for 4g. Coverage is in fact non existent- you c...
Have a new contract from Three and a new SIM. When I ordered I provided the PAC and stated I would like the number transferred over on Friday 9th. I have had the SIM in since Thursday evening and today my number has still not been transferred. How lo...
I purchased a new phone and contract last week, a Unlimited Lite Airtime plan with 5G and unlimited data and calls.My new SIM arrived but it did not have my old SIM's number. A week later the old contract has fully ended but the number still hasn't s...
No internet in NW10 1PU area. Restarted my phone several times, few times it wasn't even registering on the network, tried calling 333 - number not recognised. Tested sim card in another phone with same result. Nothing on network status checker.
Had 3 broadband with ZTE MC888 hub, which isn't even on the listed devices on the website.no issue for first 4 months with speeds of plus 800mbps download, then over last few days its tanked down to a max of 116mbps, and at the same time all my Xbox ...
since last night I can't connect to my works VPN or use teams, outlook etc. internet connects on other devices but VPN just times out. Have same issue on my 3 4g SIM and few other coworkers have the same problem with their 3 broadband/SIM.
Hello friendsI have 5g home broadband ZTE mc888 and it disconnect a lot and most of the time is 4g+ is there any chances that three change my modem to new model or I have to deal with it for 20 month remain contract
I’ve seen a few posts about MTU errors on Xbox when using three 5g broadband but has anyone got a solution for this yet? The MTU showing on my Xbox is 1360 but when I look into the router settings, the MTU is 1500. Thanks
So it seems that I have got the same split port issue as a lot of people recently, which I could just about able to deal with while it was being fixed. I can make calls and send sms, but do not receive them since porting from a three personal account...
it is still not possible to buy a package on the new pay as you go card. Can you please solve this problem? This has been going on for over 2 months now!!!
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