Network – Get support for network related queries

4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

5G connection keeps dropping

I am in a 5G recognised area and because my network box was full I could not get normal broadband so opted for Three 5G as I was in a 5G area, when I get 5G connection it’s fine and backed up with 4G which is not great, however I feel like in have a ...

Signal in ct21

Is there any way you can improve the service in Lympne ct21

network improvments

about a week ago I contacted three customer service to cancel my mobile broadband contract with three this was to do with the fact that signal quality was bad in my aria or so i thought however I was put through to some one from the tech service he e...

CONNECTION ERROR INVALID MMI CODE

Morning all....my contract with 3 ends 6/9.I have bought and installed yesterday a new Global sim from Worldsim. Worldsim have confirmed the new profile etc for their sim is set up correctly, but I am CONSTANTLY getting the message...."CONNECTION ERR...

4G-5G hub

hi all 3 tech's can i plug in a land line in to my hub and use the land line number with the hub

Payg USA

Voice and data worked on T-mobile for 15 days of 18 day holiday - then unable to register on T-mobile network? Support team could not fix it, so unable to make calls for the rest of my holiday. AT&T data was great, but unable to make calls. Support s...

Network improvement Cardiff and Penarth

Just to let you all know that I'm seeing a distinct improvement in the Three network in the Cardiff and in particular the Penarth areas. There's still some way to go such as in Leckwith which seems to have major capacity issues. But overall I'm notic...

Data Roaming Failing

Twice in the last 24 hours I have lost my data roaming despite having a good 4G signal in the middle of Hamburg, Germany and some 7GB remaining on my monthly plan. I have twice rung the customer service with a temporary restoration of service with no...

No service in USA

Have a 3 PAYG connection , went to the US on holiday - despite the roam as at home claims by 3 , there is NO SERVICE , no way to even call the UK or use data , just NO service - fooled again .

Can’t use internet on data

For a few weeks and now worse than ever I cannot do much on data other than WhatsApp or fb messenger,can’t browse anything,can’t use mobile banking,can’t use maps,I can do everything on Wi-Fi I rang 3 and reset the phone in different options and all ...