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3 tell me they will be closing my account tonight because I haven’t used my phone for three months and haven’t used any credit. I have a monthly account with 4GB available, not a pay as you go account and I use some data every month. The on line chat...
hello can i have back those 32£ in my bank account cuz i activated auto payment
I upgraded early through Three. Gave me a trade in option. I have sent off as instructed and have received track and trace that this has been received by I have heard nothing. I have been on hold now every day for the last 3 days for over 1 hr and no...
Dear Three Customer ServiceSadly, this seems like a common problem. I note there are several similar threads on the Three Community and numerous comments online about issues with router returns.I won't put the full background here but my experience c...
Hi,I have a device plan with three and I want to make additional over payments on an ad hoc basis to this plan.Everytime I try to do this via my account online once I submit the payment I get a error message saying it’s failed.This has happened numer...
What ad happened to three I'm awaiting for my 2 refunds .and talk about being messed about .can you please enlighten me I'm so fed up of chatting away on chat and being told it will be reimbursed in 28 days . Not happy
What the hell has happened to Three customer services. You used to be fantastic and I always sang your praises however lately it has been absolutely dreadful with rude and unhelpful agents to damn right arrogant. Throw that in with all the systemic i...
i’ve been with three for years and this is my first proper awful experience with them. i definitely don’t have any confidence in their service or team to be honest… being told one thing and then told another thing. i’ve never felt like a karen in my ...
Hey I've got a scam connected to my number that's taking hundreds off me every month and customer service won't help, so I really want to change my number, how can I do that?
I need to pay my bill today and everytime i try to pog into the 3 ap it says there is an error tried to ring to do it could only speak to a robot even then asked for my details put them in and the robot ended the phone strange
