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My phone was stolen recently while I was on holiday. I had taken out gadget insurance along with my travel insurance and so thought it would be fairly easy to make a claim.My insurance company insist taht I provide them with a proof of purchase that ...
Every couple of years I will upgrade to a new IPhone. I phoned to upgrade last week and after finalising the package was asked to consent to a credit check. I did so and was told within 30 seconds that I had failed. I earn pretty well and have an ...
changed to business sim on sat and been given a new number which i didn't want i needed to stay on same number
Hello everyone,Has anyone used the chat support recently and realised it's really not fit for purpose? I have been a customer of Three since leaving school with everything fine until the last year or so when I was forced to use it on multiple occasio...
I have a order for upgrade placed on the 30th of January 2025 and ahead of the delivery date I was looking into the dpud website And notice that my door number is not existing s this is a new postcode I try to contact the customer service and again n...
Renewed my contract end of Nov 2024 and opted for the £300 cashback offer and recycle for my old device totalling £453. It's now February and still not received any payment. Ingram received my device on the 6th December and I never received a conform...
Hello,I have a Three online account and recently I purchased another sim card from Three network. How do I add the new number to my existing 3 network online account?
Hi. I've had a pay monthly sim only contract since 2014. It only has a data allowance of 5Gb but has unlimited calls and texts. As it's a plan in place since before 2021 the website tells me that I have Go Roam ATW at no extra cost. However, ...
Just wondering when I can expect my phone upgrade to be delivered. Arranged via a call and I was told next working day with DPD.To my understanding DPD sometimes do Saturday delivery. It was ordered Friday shortly before 8pm and I received a DPD mess...
I recently visited the Three store in Birkenhead and had the absolute pleasure of being assisted by Daz. From the moment I walked in, his friendly and professional demeanor put me at ease. He went above and beyond to ensure that all my queries were ...
