Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I’m attempting to find the last chargeable usage on my account so that my account isn’t cancelled beyond the 180 day window, but the usage listed at https://www.three.co.uk/account/billing-events/unbilled doesn’t appear to go back far enough so I can...
Hello, Three Community,I'm reaching out to share a persistent issue I've faced since canceling my Three Home Broadband 4G Plus plan, hoping for some guidance or resolution from fellow members or official representatives.Initial Sign-Up and Cancellati...
Hello I have a really big problem I was contacted by a three call centre last august about lowering my contract and having a free Apple Watch as a reward. Baring in mind I have autism and adhd so of course I couldn’t say no! so the next 2 days a S23 ...
Not good PR!https://www.thisismoney.co.uk/money/bills/article-13108491/My-call-Threes-bereavement-team-strange-upsetting-CRANE-CASE.html
I have cancelled my contract as i did not receive the phone and sim. I contacted three after that and they assured me that i get my refund for the contract which i then received. They then told me my contract has fully been cancelled and everything s...
I found out today that I had 2 Add ons active on my plan since 2021. I was on an unlimited plan paying £30/month I was told I had a 1GB & 3GB add on active on my account auto renewing without my knowledge. An additional £12/month! How and why would t...
On August 23, I tested Three's 5G network in my area. I signed up for the two-year contract, got the 5G device, and gave up less than one week later because it was awful. I had no problems returning it.In the meantime, the salesperson offered me a fa...
Hi, I’ve recently had a missed payment added to my credit file as of the 10th of march even though the bill was paid on the 28th of feb. I’ve spoke to someone on the chat function who has stated that this is due to a change in the billing cycle makin...
When will I receive my phone bill
Hi my dad is very poorly and doesn’t use his phone anymore. He has a 3 sim and has recurring payments taken out his account but he does not know the login details to cancel these payments and can’t do it through his bank. How can we sort this for him...
