Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Two days ago on April 21st 2024 I paid £10 for a top up. This was for a 10GB Data Pack.I topped up online and received a "Your payment has been received" messageI can confirm the money has left my bank account, with a transaction cleared date of 22 A...
HelloI found out by mistake(looking through paperwork)that my contract with Three ended in June 2023. I have an unlimited contract with a phone I paid for.Since contract ended I kept on paying for the full price.Contacted customer service and they sa...
I have been Billed 4.50 monthly for a year now for a subscription I never made. I have called three and they said to contact the service provider myself! The name of the service on the bill has even changed form Mad4mobile to Fun Vids. How do I stop ...
I want to cancel Monthly add on charges, it charges me 12 pounds everyday, in my addon under my account, there is nothing add on shown. how can i get it canceled
We cancelled our wifi over the phone in October and we had paid for the WiFi up until 19th November. We were sent a returns label for the box prematurely so it was no longer valid for when we went to send the box back. After we emailed numerous times...
I've been trying to upgrade my old device plan (out of commitment) to a sim only plan for the last 2 weeks. CS team tells me there is an issue with the system and kept suggesting to try later. After the 3rd time I raised this with complains team. Com...
I am trying to update my PAYG and keep getting the above message. I wouldn't mind but my month is up and I have had to load the account with 15pounds which is going down at an alarming rate as I cannot accept the package I want....
This is a joke.I got a late mark on my credit file.No late payments in the years i have been with 3.No letters to say its late, nothing. Just a late payment.So angry
I recently moved from the UK to Australia so informed Three I did not want to renew my deal at the end of my contract and wanted to cancel my contract. Since moving, I've been billed twice so I have contacted Live Chat and they are claiming that ther...
Finally three let me merge all my accounts into one. Having been unable to get this solved when the new website was launched, I finally had to deal with this as on of my numbers went out of contract.I used the live chat, asked to solve the issue, and...
