Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Why are Three so rubbish when it comes to customer service.I had a home broadband hub cancelled five months ago due to my digital signature not going through. They told me they had cancelled it but carried on taking the direct debit.I got through to ...
Made 2 X phone calls and, despite the fact they are to regular landlines and my add-on with unlimited minutes auto-renewed 3 days earlier, I've been charged for the calls!
I contacted Three UK back in March informing them of my financial struggles as a single mum and as a result of living crisis. I've been struggling for months but tried my best to stay on top of things. I've been with three for over 6 years and always...
Help me I’m getting ignored.
Anyone had problems getting a response from " compliants team" ?My call was beeing escalated after 20++ minutes on line, then the operative patched it thru to immediate supervisor. Held for furtje +/- 10 mins then disconnected. Is this normal custome...
Hi never done this before! I’ve Just had an email and txt from three saying I had an order gone through for unlimited sim ? It’s also showing in my 3 app what does this mean ?? I haven’t placed an order or anything with 3 today ??
My pay monthly phone was unfortunately stolen on the evening of the 3rd of March. The next day, I did all the usual things you would do in this scenario. However, it came to light a month later when I came to pay my phone bill, that the thief had pur...
I have just had a telephone call claiming to be from Three offering a 45% discount on my bill no strings attached.After being asked to spell my email address 3 times I felt something wasn't quite right,declined the offer and hung up.The telephone num...
I oredered for an Iphone 15 Pro max from Three, The phone was suppose to be delivered the next day, I was not home to receive it so I missed the delivery. The second time i waited for a call from DPD to deliver after they had sent me an email that ...
