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I contacted Three UK back in March informing them of my financial struggles as a single mum and as a result of living crisis. I've been struggling for months but tried my best to stay on top of things. I've been with three for over 6 years and always...
Help me I’m getting ignored.
Anyone had problems getting a response from " compliants team" ?My call was beeing escalated after 20++ minutes on line, then the operative patched it thru to immediate supervisor. Held for furtje +/- 10 mins then disconnected. Is this normal custome...
Hi never done this before! I’ve Just had an email and txt from three saying I had an order gone through for unlimited sim ? It’s also showing in my 3 app what does this mean ?? I haven’t placed an order or anything with 3 today ??
My pay monthly phone was unfortunately stolen on the evening of the 3rd of March. The next day, I did all the usual things you would do in this scenario. However, it came to light a month later when I came to pay my phone bill, that the thief had pur...
I have just had a telephone call claiming to be from Three offering a 45% discount on my bill no strings attached.After being asked to spell my email address 3 times I felt something wasn't quite right,declined the offer and hung up.The telephone num...
I oredered for an Iphone 15 Pro max from Three, The phone was suppose to be delivered the next day, I was not home to receive it so I missed the delivery. The second time i waited for a call from DPD to deliver after they had sent me an email that ...
So just found out yesterday that Three have been sending personal emails from themselves, that should have been sent to me, to another email address that isn't mine for the past few years!I live in the UK, what are my options?Watch your backs with Th...
I tried forwarding a Smishing SMS to 7726 and got 2 replies instantly. Problem is usually the 1st reply asks for you to reply with the number the SMS came from and then when you do that you get a reply to say thanks and it’s been reported. Now it’s n...
