Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I have tried many hours with support on the phone and by chat to sort an issue I have. I have a number of phones contracts in my name. Before I could manage them all with one email account. System changed and each account needed their own email. ...
Upgraded on 6/2/24 but order just shows as pending, upon contacting support they said I should have an esign but I have not received even after changing email address for account, I got the first two emails but not the esign one, support keeps tellin...
So I have used Three's 5G broadband for a couple of years now, and it's capability has been patchy at best, and I've been looking at alternate providers as frankly the poor service is enough to drive me up the wall (service here being the connectivit...
I can login to the My3 App but can't top up my PAYG. I can see existing allowances but get message "You are not authorized to change the services. Only the account owner is allowed to perform changes.'Anyone had this issue and got it fixed.Online cha...
I’m Pay As You Go… £15 a month - convert to a Data pack… simple.I used to call 333, do the usual button pressing, add £15, convert it into a data pack. simple… The original App from about a year ago, never worked, so Auto renew was never an option fo...
I didn't chose to upgrade this year, due to the utter stupid upgrade prices so instead opted for a new contract, still on 3. (Was half the price of the upgrade I was offered)Now I want to add the new number to the my3 app, BUT that's where the issue ...
I’ve been trying To login to my Three app for about three days straight I’ve had no help from the website. My information is correct. I’ve used two different emails And attempted to change My password multiple times, I’m not getting help and I go on ...
Why is my3 app not letting me log into my account? Saying they can retrieve some or all of my information?
I’ve had enough now. I am a new three customer who has been trying to register for an account for over two weeks now, before any mods reply and advise me to contact customer services via 333 or live chat I have OBVIOUSLY done this numerous times. Whe...
Having tried the "helpline" whose only solution was to tell me to uninstall and reinstall the app I wonder if anyone with any actual experience has any other suggestions. I really only use the app to keep track of my data usage and what is left. Chec...
