Like a lot of others, I can't re-register
I've tried 4 browsers & app. All I get isThere's already an account with these details. Get in touch and we'll try to sort it out.Getting in touch has taken me around in circles.
Account and services
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Conversations
My3 through web browser
Hi, does anyone else have problems logging into their account through Safari? I have found that it's not possible and have had to use a different browser such as Edge.
Dreadful new app (again)
I now have 2 phones and 2 emails on my iPad app. While re-registering my phone I activated some setting which means that I chose my phone and log in without logging in! The second phone with my original email address requires email and password to ...
Unable to login to my account since upgrade
Hi,I am unable to access my account on the website and on the app. I already re-registered but when I try to login I get a prompt to verify my phone number by receiving a text, but the text never arrives.I have spoken with a few agents on the chat an...
One account with multiple numbers , Now new update totally disastrous in the making
I have one account with multiple numbers. And had no problem for years. Accessing them. I entered the phone number, entered the password. Bang, I was into the account that I needed to be in to check spending caps, etc.Now they’re trying to tell me th...
Best solution Unable to Re-Register for weeks now, told its going to be fixed but no idea when
I have been unable to sign in to the My three app for a couple of weeks now, it says I need to re-register, then when I try to register using my email address and current password it says ‘there’s already an account with these details, get in touch a...
3 app not working the last two days
Here we go again! Anyone else getting this screen after an attempt to log in? Internet connection fine, device fine, but getting this message.
Can’t sign in
I can’t sign into 3G account to see how much data I have.I have repeatedly tried to enter the right email and password and it just doesn’t let me log in
Cancel Contract
Hello, I hope this message finds you well. I wanted to reach out regarding the recent communication about the termination fee associated with my contract. I have come to realize that I unknowingly entered into this contract without fully understandin...
Cannot re-register to 3 app/web services
Hi,I cannot also re-register. Says these details are already registered? 3, can you help with this. I have two numbers/sims, one that I use and another for my wife.Thanks.
