Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I have had text messages to say that my data pack has run out but on the three app it says it expires on the 13th of September but then my data has stopped working and I can’t buy another data pack because it says I already have on active!!
I have a 3 "traditional PAYG" mobile broadband, data-only sim (marketed under "internet with legs") that i use in a tablet. It came with 24Gb of data that lasts up to 24 months.Is there any way of finding out how much data i've used (an/or have r...
Hi guys, I just wanted some insight on an issue I’ve been having. My contract is currently under my brothers name, which was done with the intention that I’d pay for the contract and have ownership of it after a few months. I have contacted three to ...
Why is it not possible to change Credit Limit and Worldwide Data Cap through the Three App, nor three.co.uk ? A family member on another network can do both of these things online in a few clicks, yet so far it's taken me over an hour on Live Chat an...
I have been unable to access my billing details on my 3 login via app or desktop for almost 4 months. Called and spoken to numerous people, still no resolution. My account is set up as user/owner, with "me" as the owner, and also "me" as the user. I...
I have 3 contracts with 2 mobile numbers and wi fi account, but can only access 2 of these on my 3 app.
So each month this nonsense expires and doesn't renew for hours, leaving a window during which I get charged if now careful. Well I learnt to be careful and not use the phone from the period of midnight to whenever I get the renewed message.##Except...
I was mugged and my device was stolen, and my phone insurers require a proof of usage from Three in order to process my claim for a new phone. I have requested a proof of usage from Three more times than I can count now and I am going in complete cir...
Two chips came with my new phone. When I registered with my Apple ID. The chip was PAYG. The DOB won’t edit and says 1901 for my year of DOB. My pay monthly deal isn’t an option for the registration. The Apple ID is locked to the bogus registration.
I baught a sim card with preloaded datapack . But when i try to make calls or use mobile data says no allowance . Now on my three account it says in add ons there is an active datapack wont even let me buy another.(not that i want to ) .Cust service ...
