Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I want to get the right My3App for my iphone 7 and download it but I don't seem to get the right one. I had this App when I had an Android phone so I could check my data usage and bills why can't I download the same app to apple iphone it seems to g...
Can’t get password reset messages
Hi all,I joined Three last week and according to the shop I am on "the new system" I believe it is called "Fusion". During the signup in the store they managed to enter my email address incorrectly which caused all sorts of problems and took a couple...
Hi all,I have just taken a new contract with Three but the layout of the MyThree app is completely different from what I am used to.I can't find the usual sections for the Spending Caps, Roaming settings an so on. Instead there is a page with some Or...
Wonder if anyone can help, I cannot login to the my three app on mobile or by pc, I have contacted customer services three times now and not getting antwhere, I have reset the password multiple times and every time the app or website says oops were s...
I have 3 pay as you go on an iPad running on its latest iOS 12.5.6. The 3 website offers to download the last compatible version of the app, but when I click on yes to download it just reverts to the same message.
Hello how can I make a suggestion regarding account usage?, because say for example when I use my Data it never updates via the app real-time or a few hours after like smarty it's after the billing same for calls and texts for me I think they should ...
I'm so frustrated. The Three app just fails to work properly on my phone (Pixel 5 - new last year). It's just hit and miss. I'd say 90% of the time I can't log in to My 3 account to check my usage and buy add ons. Topping up using the app NEVER work...
Hi, I’ve recently got a sim with 3. I was away on holiday when I ordered it and haven’t long got back. I’ve put the sim in my phone and tried making an account/logging in but it just keeps saying error. I also asked to transfer my old phone number on...
I haven't been able to log into my three. I've tried several different devices, I've tried wifi and mobile data, I've also tried incognito mode and other browsers
