Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

One pass code I didn't request

So I received a one time passcode that I didn't request as its 11pm at night tx said to contact 3 if I didnt request but as it's late no one available on live chat. Should I be concerned? Only been with 3 a couple of months. Actually just realised I ...

Best solution Not able to download bill for October

There seems to be a problem with my billing. I would have expected to be able to download my October bill by now, but I can only download the September one. Is there a billing issue that's holding this up? 

3 wont let me take my number

So I have had the same number for 24 years. I ported my number to a new business i joined in february this year. I am now leaving the business and want my phone number back. The business intends to keep the phone and plan and have a new number which ...

can't contact three

My services have been restricted and I'm trying to contact three but 333 isnt working and neither is any other phone numbers. Is there a free phone number to call.

Contract

Hello I've recently signed a new contract which ends October 2026.On the home page it shows all allowances ending the end of this month. It does however show correct info re contract elsewhere. Why?Thanks Paul 

Paulmc77 by Fledgling
  • 644 Views
  • 1 replies
  • 0 likes

Proof of Usage

Insurance requested to provide proof of usage, but in order to do that ,three asked to sent Invoice with IMEI number, most companies do not provide such documents, including Google, how I could obtain proof overvise? ,I do have phone, box,(could . br...

Luk by Fledgling
  • 869 Views
  • 1 replies
  • 0 likes

Connection problems

Is there any problem with the network? My unlimited services are suspended because of a spend cap that I didn't set up. Can't call Customer services and the message on my account says I need to...

Miila by Fledgling
  • 785 Views
  • 2 replies
  • 0 likes