Accounts and services - Get support for Three services

Help needed please

I have unlimited data calls texts on my contract I set a £0 price cap so I only pay my dd for contract I can’t go over monthly dd. Issued bill it’s 14p more this month I contacted 3 told I sent a text message to a company on 24/11/23 I have unlimited...

Want to change my plan

I have a postpaid plan now I want to change it to prepaid I can’t access my account in website or application my mobile number is 07*********.regards ragu

How do I cancel

Hi how do I leave my three contract please.I don't want to call, I don't have a three mobile, I want to do it online so that I can have some written record for my own record-keeping. I need to cancel mobile broadband that I no longer need.I have been...

Change to different PAYG deal.

Hi. My wife signed up for a PAYG account with 10gb of data and another 10gb was added auto renewal. Something happened with the direct debit which had to be renewed and removed the extra 10gb. She was unable to get it back so now has only 10gb.Anyway...

Phone scam

Careful there is a big scam going around in which you are being offered an iPhone 15 for £35 a month! Don’t fall for it

Won a free electric bicycle

I keep getting a message from Three saying my phone numbers been chosen to win an electric bicycle. Is this a scam or legit? Seems too good to be true but they keep messaging almost daily

Fraud

My phone got stolen and Ive got all my stuff back but not my contact number which 07********* and I need a new sim card

Can't use data abroad

Landed in America yesterday and still can't get online without WiFi. Data roaming is on, spend cap set to unlimited and can't data roam. Tried adding a Rest of the World data pack and that won't work either. Weirdly it's listed in my add ons as costi...

I bought an Add-on but I don't have unlimited calls?!

Hi there Three,I appreciate your time to solve this issue for me:Ok so after a month of trying to log into my Three account, since this 'system update' 2 months ago, I have finally been able to log in.But now I have another problem.I topped up £10 - ...

Sim contract

Hii My number is 07********* my mail is : **** I was call in three customers care because of i need proof of purchase and proof of barring that time he demand documents and i was give all documents because of I think it’s need in my proof but he di...

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