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Conversations

Cancelling mobile broadband

Has anyone else had issues trying to cancel? It feels like every time I get to the point where cancellation is about to be approved with an agent, I get cut off. I’ve tried at least five times. I’ve now sent a complaint on their portal and I’ve cance...

Three website

Can any1 tell me if iD.three.ie is another link for three website i’ve just come across, wanted know if true page of three website & not scam page someone has set up.

Three claiming two devices not returned

My partner who suffers from anxiety and registered disabled decided to be brave and go to a Three shop to upgrade to the iphone she wanted. Whilst there she explained she has mental health and this was a big thing for her to do on her own. Whilst the...

When will my phone arrive?

Hi there, on the 24th of September I ordered a new phone and payed for next day delivery and was told it would be delivered on the 26th. It is now the day it was supposed to be delivered and I have not received any tracking info. After an hour of goi...

jamways by Fledgling
  • 2637 Views
  • 5 replies
  • 0 likes

Roaming

I'm trying to purchase an add-on for roaming, my partner has purchased the 7 day roaming pass, but it's only giving me the option to buy the 24 hour pass, does anyone know why this is the case?

Wigless by Fledgling
  • 668 Views
  • 1 replies
  • 0 likes

App/ account log in

I have been trying for over a week now to log into my account. I have tried reinstalling the app and logging via browser but no luck.the only way I could log in was via my husbands O2 device. I opted to upgrade my device but am considering cancelling...

KVosps by Fledgling
  • 1192 Views
  • 3 replies
  • 1 likes