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Conversations

Proof of usage

My phone is lost and i need a proof of usage I sent email to <email removed as no longer in use> to put my phone in blacklist but I havey got any revert from them from last 4 days

Ajay1 by Fledgling
  • 864 Views
  • 2 replies
  • 0 likes

Billed Twice

HiPurchased a new phone via fonehouse , upfront free with £23 per month. I arranged a number transfer and after 1 day all sorted.Then got my 1st bill , bit odd. Of £26.Then 1 week later another bill of £26. I have raised this via chat and complaint b...

About insurance

Its been 8 days now since i Started the claim, i don't know how much it will gonna take more, whats the purpose of insurance here, already sent compliant two times, not getting any update, i can't wait for one another week. 8 days and no updates so f...

Karan by Fledgling
  • 684 Views
  • 1 replies
  • 0 likes

Best solution how to escalate a complaint

Hi i have been having trouble with my local signal and have been told this is an ongoing issue and no timeframe to solve it,  so i complained a few times and this morning after 20 plus minutes on the phone to three i was offered 15 days free as compe...

Robti by Active
  • 4598 Views
  • 10 replies
  • 1 likes

Unable to register to MY3

I previously had a contract with THREE and ported my mobile number to another supplier for a few months and decided to come back to THREE keeping my existing mobile number.Now the issue is that because I have a closed account with my mobile number, I...

mdc by Fledgling
  • 1921 Views
  • 2 replies
  • 0 likes