Accounts and services - Get support for Three services

Registration

Hello.Trying to register my son's phone number as we are both at end of contract & three want to bump us to up a few ££ and without ability to log in correctly I can't see what they are offering instead (I'm the bill payer & my number/account seem to...

PAYG, Topup over-charging, incompetence and no response

Hello all...Another month, another top-up problem.Following my request to speak to someone from Three about why they took a total of 3 x £15 payments when they were not authorised to do so has fallen on deaf ears… (see earlier post copied below)They ...

Best solution Logging in to account - hCaptcha just loops back to 'What's your Three number?' page

I can log into my account on iphone fine but I want to log in on my laptop and from the initial 'What's your Three number?' page it goes to hCaptcha page, and just goes back to the 'What's your Three number?' page after I select the objects and hit v...

unable to re-register

my father got a pay monthly contract for me using his account, and i’m trying to re register but it’s not allowing me to use any emails. i tried his one and it’s saying it’s registered already but i’m unable to see anything regarding my account/ cont...

Unlimited plans and missing credit

Advice please.I bought and applied a £40 top-up yesterday in preparation for my now monthly (£35) unlimited data add-on which was due to expire at midnight. giving my account total credit of £54Since I don't seem to be able to renew my plan until it...

Upgrade after 90 days sim only

Hi, So I want to upgrade to sim only and I’ve been told with 12 and 24 month contracts after 90days after credit check you can have a free upgrade. Is this correct? Just wanting to see if anyone has had any problems with this.Thank you!

Microsoft app store PDF app and knew it was free and thought I had selected it

I have downloaded Pdf X app in error and it appears to come with a fee. I don't want it so how do I cancel the download on my pc

i dont what happen to my 3 sim account. its never open again so i cannot see my data plan balance.

Cannot login to three + app

Morning. I had a reward I was about to use in the three+ app but it had logged me out and I am now unable to login again. Password change setting didn't work and tried re-registering but that doesn't even recognise my phone number as a three number. ...

Best solution My3 app not working after update.

My3 app worked on Friday. I have just downloaded an update, I know big mistake, and now it's not working. Apparently something has gone wrong.I know that a system update was being done from 18.00 Saturday until 12.00 Sunday but it's now 14.20.A few m...

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