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Cancelled within 14 days, still received bill

I took out a rolling 30 day contract on 3 for 5G Home Broadband. The router arrived and I established that same day that my flat is just outside of the 5G area despite their coverage map, so I requested the account closed. A returns bag was sent and ...

Hwils8 by Fledgling
  • 1180 Views
  • 1 replies
  • 0 likes

Sim only

My plan comes to an end next month. I am happy with my phone could I have a sim only deal

Sue2 by Fledgling
  • 699 Views
  • 1 replies
  • 0 likes

Advice please for an 80 year old

I am pay as you go .will be loosing my land line .so need to use mobile at home through router ,as have very poor signal in our village ,would it pay me to go on a contract  .will calls be cheaper  and is it easy to do 

John81 by Fledgling
  • 631 Views
  • 1 replies
  • 0 likes

Additional billing nightmare

I am confuse as to the bills I received that I am supposed to pay. Normally the amount I pay is 13.80 which includes vat but this time is 17.26 which I don’t understand 

JoyNyan by Fledgling
  • 648 Views
  • 1 replies
  • 0 likes

Scam?

Hello can anyone tell me if this is a scam? Email address is three@three-networks.com as I’ve had a phone call today from an 020 number and offering me a new contract I did apply for an upgrade but never heard anything thanks in advance

Heelsey by Fledgling
  • 1322 Views
  • 1 replies
  • 1 likes

Roaming allowance in Australia

I’m going on holiday to Australia soon and I have a pay monthly contract with unlimited data since 2014 and I can’t find information on how much data I get abroad. All the information I can find talks about contracts started or upgraded after October...

tw by Fledgling
  • 916 Views
  • 1 replies
  • 0 likes

Scam calls?

Hi, I'm getting lots of very persistent calls advertising a "too-good-to-be-true" promotion (50% off my monthly bill for being a loyal customer and a free set of airpods), which normally I'd write off as a scam straight away, but they know a lot abou...

g12345 by Fledgling
  • 12134 Views
  • 15 replies
  • 4 likes