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Conversations

Unwanted games being downloaded.

The Three app forced me to accept a service that installs games that I don't want.How do I stop this? I'll uninstall the app and tell everyone I know to avoid Three if there isn't a way to stop these downloads.

Paresh by Fledgling
  • 1192 Views
  • 1 replies
  • 0 likes

Upgrade, fraud error, wont let me pay 4.99 delivery fee

Been trying to upgrade for weeks, I get stuck and customer services also on the pay delivery fee, keep telling me it won't go through due to fraud error, I have tried 3 different banks all registered in my name and address same as my three bill. All ...

Clars by Fledgling
  • 1473 Views
  • 2 replies
  • 0 likes

Failed credit check on upgrade

I've been a loyal customer with Three for a very long time - close to 10 years. I had the option on my Three account to upgrade early, so that's what I (tried) to do. I contacted someone on the live chat to upgrade, chosen the phone and airtime I wan...

Message to David Hennessy Chief technical officer at 3

As 3 have still not resolved many 3 customers access to our accounts since recent 3 app update in September 2024  I am asking David Hennessy who is Three UK and Ireland's Chief Technology Officer and responsible for the 3 network and IT systems to se...

ChrisW by Active
  • 5165 Views
  • 9 replies
  • 3 likes

Proof of usage

I need proof of usage, its been 4 days i have requested through email, but still i didnt get it

Akhila by Fledgling
  • 1335 Views
  • 3 replies
  • 0 likes

Iphone 16 Pro Max not yet delivered

Hello,I pre-ordered my Iphone 16 Pro Max on August 28th in store. I still have no shipping info with DPD. The woman that works for three said I will receive it at the end of October. Please can I have an update on my order….

de4ne by Fledgling
  • 2605 Views
  • 3 replies
  • 0 likes

Monthly usage

Is there a way I can check my average data usage? I can't see it anywhere and need to know how much data to go for when selecting my new plan

Lmac1 by Fledgling
  • 1690 Views
  • 3 replies
  • 0 likes