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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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Conversations

Best solution how to escalate a complaint

Hi i have been having trouble with my local signal and have been told this is an ongoing issue and no timeframe to solve it,  so i complained a few times and this morning after 20 plus minutes on the phone to three i was offered 15 days free as compe...

Robti by Active
  • 4622 Views
  • 10 replies
  • 1 likes

Unable to register to MY3

I previously had a contract with THREE and ported my mobile number to another supplier for a few months and decided to come back to THREE keeping my existing mobile number.Now the issue is that because I have a closed account with my mobile number, I...

mdc by Fledgling
  • 1928 Views
  • 2 replies
  • 0 likes

Data roaming

I got this message from youHi there, it's Three.You've started a new billing cycle - so your data roaming limit of £45 has been refreshed. This amount excludes VAT, where it applies.Any questions? Get in touch: three.co.uk/contact-us What it means?  ...

Asih by Fledgling
  • 3673 Views
  • 5 replies
  • 0 likes

Help

I’ve been told by three that I get access to movie sites for free. As part of my plan ,could anyone help me understand what to do please thankyou 

International calls charges not made

I've just checked my Three bill and I have been charged for four international calls to Regina Canada. £2.50 each £10 altogether. I do not know anyone in Canada and have never made those calls. What is going on? I phoned Three and all they could come...

Upgrade issues

After originally planning to leave 3 I was given a new deal that sounded appealing  through the Live Chat for an upgrade as my current contract is nearly over.Went through all the routine stuff of phone, airtime plan etc then they suddenly started as...

FEDUP by Fledgling
  • 2663 Views
  • 8 replies
  • 0 likes

Sim only contract ending

My 24 month Sim Only contract is ending this month.I'm getting emails saying "Time is ticking" and "don’t miss out on this incredible upgrade offer"The offer is a 40% increase for the same service for that I currently pay.Am I correct thinking I can ...

Timbrin by Fledgling
  • 3544 Views
  • 1 replies
  • 0 likes