initial contract
I require my initial contract with Three in 2019, where can I obtain this?I know the date I signed if needed.
Account and services
Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Conversations
Content filter setting ignored
Three mobile contact customer for well over a decade. The whole time I've had the content filter turned off. Recently got three 5G home broadband 2 months ago. The content filter is turned off for that also. This evening I'm being redirected, when co...
Dreadful
God awful service, tried via CHAT to upgrade the phones we have, halfway through the chat it goes blank ,can't type anything, then the chat screen goes off.Tried calling and talking to a real person, wherever they are based, like talking to a brick w...
Can I add an additional number to my account?
I want to move my daughter across to three. I’m already a three customer and have been for a long time. I was just going to do a SIM only pay monthly deal for her as she already has a device and I’ve requested her PAC code. I’ve gone online to do it ...
genuine offer or a scam?
Are Three offering free phones to customers who have 3g phones that will not work after 3g is switched off?There is an email received saying that this is the case.
Cant port my old number to three
What stupid service does three have? I’ve been trying to bring my old number to three from the last 4 days. All it says it technical error whenever I try to do so. I went to Three shop, even they can’t fix it. This network is a joke
purchased a data pack but it doesn't work
i have purchased a data pack monthly renewal last night but still its not working where in my allowance it shows the 80Gb
Unable to register for three plus (new user)
Hi I have downloaded the three plus app and tried to register but every time I enter my details it freezes and kicks me out. can anyone help? thanks nikki
Can Three Cancel My Contract?
I have one of the older sim only contracts with the worldwide roaming included and i've been on a rolling monthly contract since the fixed term ended last year.According to Martin Lewis and other conversations on here, I should be able to keep my old...
Lost sim
Hi all! I am on holiday in Mexico. I seem to have lost my pay monthly 3 sim out the back of my phone case when I switched it to a local sim. Sim is blocked but I was wondering if my friend can pick up an unassigned sim for me in the UK? She is joinin...
