Accounts and services - Get support for Three services

For incoming calls how can I change length of time voicemail takes to kick in?

Whenever someone calls my number and I don't answer voicemail will kick in and invites the caller to leave a message. The problem I have is that voicemail kicks in far too quickly (about 15 seconds). This means that, unless I have my phone in my hand...

Tanya

I wanted put put the 35 pound pack on and couldn't do it I need help

Broadband account suspended

Due to an oversight on my part I missed a few payments without realising. I only found out about it when I received an email from the debt recovery company. I paid the outstanding amount immediately but it was still showing as owing on my account. I ...

JAAKKERR

I am currently traveling in Belgium and I cannot get my phone connected and my 3 app has disappeared from my phone; my number is 07*********, can I purchase more mins and reactivate it please: My registered address is *** Regards Jim

Complain about sim card

This is to inform Three Company that I have 3 sim cards, one for me and the other 2 for my kids, one sim comoing with a high bill for the past 3 months without any reason and aganist the agreement with Three Company.I have visted the Company one mont...

Three not blacklisting stolen phone

I have received a letter from Three confirming usage and that they have blacklisted my stolen phone. In reality the device still has not been blacklisted on the national database and my insurance company will not honor my claim until this is done. ...

Heloo

this month my 2-year contract will expire and I want you to stop my contract. I have been with your company for 4 years and 3 contracts and I have not had any benefits with your company. I will change my company that knows how to respect customers an...

Using an account without 2 factor authentication?

I am my Mother's guardian and deal with all her affairs. I set her up with a 3 sim 18 months ago and I administer it. When she became unable to use any sort of mobile phone I fixed her up with a mobile router and "landline phone" she could manage so ...

Best solution Plan ‘names’ explained?

Hi,I see now Three has plans named: LiteValueCompletePlus, many others such as AdvSIM ?( all very confusing )So, what is the difference / can we get e-sim on all ….. ( are some speed capped )?Thanks, Thanks

Billing and registration

Twice have been taken bill from my direct debit with in 7days and I can't access the app

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