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Conversations

Adult Filter - 3 mobile

Morning all I have requested the adult filter be taken off my account and I cannot access sites yet from my phone. When I search for them connected to wifi, they appear in the search but then it says 'this site cannot be reached'. When I search conne...

chlo123 by Fledgling
  • 18273 Views
  • 2 replies
  • 1 likes

Brief Error message logging into account new account

Hi all,I joined Three last week and according to the shop I am on "the new system" I believe it is called "Fusion". During the signup in the store they managed to enter my email address incorrectly which caused all sorts of problems and took a couple...

G4HLF by Fledgling
  • 1478 Views
  • 3 replies
  • 0 likes

Best solution Unexpected Charge

Has anyone else been charged randomly?I have recently been charged £5.92 from my bank account by Three.I have 3 numbers under my name with Three.- My personal Sim only contract (£20.90 per month) DD made on the 27th- My wife's phone phone and sim con...

SWalsh by Regular
  • 3724 Views
  • 5 replies
  • 1 likes

Presale tickets

Hello, there are sites stating that Three customers can preorder Michael McIntyre tickets but cannot see anything on Three Rewards, will this be available please? 

Why do I have to pay?

Good day,I last used your phone service about 3 years ago. I had prepaid credit. Now, out of the blue, this call to action came to me.Isn't that a mistake?

Matiseli by Fledgling
  • 585 Views
  • 1 replies
  • 0 likes

Loyalty means nothing

I have been with Three network for over 10 years. Never miased a payment etc. I am coming to the end of yet another contract and wanted to discuss my options... needless to say i am absolutely disgusted.... I can get a better deal being a "new custom...

Go Roam with my current contract

Hi, My current contract is an Advanced SIM 30GB data unlimited minutes 24M which I took out on the 26th Sept 2021 and I would like to know if I can use Go Roam up to the expiry date and beyond?Will new plans exclude Go Roam?Is Go Roam being phased ou...

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