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About my bill

Right this is ridiculous now I have asked loads when my bill will be generated and they always told me yesterday still nothing nor it's telling me to wait till 4th of January I need to know how much they will charge me so then I can work out my money...

My contract

Where I can find my contract here as I’ve been told by three that I can find it here. 

mamont by • Fledgling
  • 1926 Views
  • 1 replies
  • 0 likes

porting issues

I put in a request to get my number transferred over to three on Thursday before 5pm in store. It is now the following Tuesday why is it taking so long to get my number ported over?It has already been 2 working days.

Support case "closed"

I went to seek support via the live chat yesterday as I am a new customer with both a mobile sim and a 5G Home Broadband, and having issues with both.At the end of the live chat I was told to wait for 7 days to allow for an investigation to take plac...

Deactivating voicemail (prepaid)

What on earth has gone wrong with 3 when it appears simple requests can’t be actioned. So I ported a number into Three. That’s happened.I registered for My 3 - definitely a far more basic experience than my previous experiences with 3. I want to turn...

Mr_M by • Fledgling
  • 1801 Views
  • 1 replies
  • 2 likes

Can't update payment method due to no service.

Hi,I recently got a new debit card and my Three service has gone out (I assume because payment failed). When I go to try and change my payment method on the Three app or online it wants me to create an account but it requires a verification code sent...