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No Human? Can’t sign into My3

I got a message to say that I have used all data plus spend cap. I Terrie to log on to My3, but we now have to reregister. Fair enough, but I have no access to the email I used decades ago to register.So cannot use the app to help, or even to get Liv...

Best solution Problems with reregistration to the new MY3 system

 Try to logon to my mobile account yesterday on my laptop and was notified that my PAYG number has been moved to the new my3 system. I followed the instruction but failed to reregister with the email I originally used to register my mobile number. Er...

Smartwatch pairing

I’m so tired of three I’ve had my Apple Watch for about 3 weeks now and I’m trying to pair it with my iPhone 15 pro max but every time I click on set up mobile services it gets to the login then boom there’s a problem I’ve done everything from changi...

Grizzly by • Regular
  • 2250 Views
  • 3 replies
  • 0 likes

Caffe Nero £1 Code not being generated

My Three plus app is offering a £1 Caffe Nero drink but when i click on 'Get Reward' message appears 'Sorry, something went wrong, please try again later or go to our FAQ page for further support'. I've generated other codes this week, e.g. Nandos, t...

mgba by • Fledgling
  • 13597 Views
  • 20 replies
  • 3 likes

Proof of usage

Hi @JonathanB A few questions in my mind after seeing a lots of post about not getting proof of usage or barring by calling customer services.1) are customer service not authorised to give proof of usage or barring?2)are people in customer service no...

Heena by • Fledgling
  • 3224 Views
  • 4 replies
  • 0 likes

Unable to see details for second sim

Hi, I have a three sim on my phone and have created the account in the new three-account format. This means that this is now attached to my email address. I have a second SIM on my tablet but cannot see the usage as I can't add this SIM to my account...