Accounts and services - Get support for Three services

Unfair Roaming Charges

Hi,I landed in Marrakesh on 23rd October 2022. After landing, I turned my phone on and *immediately* turned off roaming. In the time it took to do this, around £46 was charged to me, which seems ridiculous and unfair. I have been a 3 customer for yea...

Can't log in/register

Tried absolutely everything. Messaged support and reset my password twice but still get an error message and still can't log in to my three. Really disappointed and thinking of switching already...

Need help to recover old ebills

Hi community,i'm trying to ask on here as I have some challenges with the chat support. My need is to retrieve the ebills related to my three phone number related to years 2020 (January till December) and 2021 (January till September).I tried 5 times...

prepaid sim card valid time

I bought a prepaid sim card from Amazon. If I pay £2 every 6 months, will I prevent it from closing.

Number switching

Hello please I would like to switch from my new number 07xxxxxxxxx to my old number 07xxxxxxx.Thank you

Mobile phone insurance

Hello Recently i brought new mobile phone from apple store but unfortunately i forgot to add mobile phone insurance and I'm three mobileCustomer so it's possible to add insurance in your company

3 SIM Only 90 Day Upgrade

Took a 3 SIM only contract out on the basis that I could upgrade to a phone contract after 90 days.Now I am told it's a yearAnyone able to clarify this please

Ticketmaster

Will they be a presale code on Ticketmaster for the Olly murs 2023 concert On the three+ app

Could I speak to an adviser

Question for about home broadband connection and internet

My3 unable to login

I recently signed up to a mobile wifi plan with Three. So far, so good. The connection suffers at peak times, but I guess that is to be expected. My issue is that I have been unable to sign into my my3 account to configure the set-up. I enter the Thr...

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