Accounts and services - Get support for Three services

Best solution Unexpected Charge

Has anyone else been charged randomly?I have recently been charged £5.92 from my bank account by Three.I have 3 numbers under my name with Three.- My personal Sim only contract (£20.90 per month) DD made on the 27th- My wife's phone phone and sim con...

Contract cancelled, yet money still taken out of my account.

Last year I submitted a request to change my monthly plan from 4 GB to unlimited. This change would’ve brought my monthly bill from £9 to £17. I waited for the SIM card to arrive and it never did, so I ordered a new one online. Since that card also n...

Presale tickets

Hello, there are sites stating that Three customers can preorder Michael McIntyre tickets but cannot see anything on Three Rewards, will this be available please?

Why do I have to pay?

Good day,I last used your phone service about 3 years ago. I had prepaid credit. Now, out of the blue, this call to action came to me.Isn't that a mistake?

Loyalty means nothing

I have been with Three network for over 10 years. Never miased a payment etc. I am coming to the end of yet another contract and wanted to discuss my options... needless to say i am absolutely disgusted.... I can get a better deal being a "new custom...

Go Roam with my current contract

Hi, My current contract is an Advanced SIM 30GB data unlimited minutes 24M which I took out on the 26th Sept 2021 and I would like to know if I can use Go Roam up to the expiry date and beyond?Will new plans exclude Go Roam?Is Go Roam being phased ou...

My billing

I call the customer care yesterday to buy a top up of £10 to my line 07********* and I have been debi from my account, while I am yet to receive the top up on my line. I have call the customer care again and they said I sh have to chart with the char...

I need to Chanel my email address

My old email is not active

Proof of usage

Hi Dear I have recently asked for proof of usage but have not received

Best solution Three your way plan

Hi hope everyone is well,I upgraded on the 18th January 2023 samsung s22 ultra my question is will I be on the old system or the new system I get an error message E53304 when pairing my watch my billing is the 9th February 2023 thanks.

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