I am using a prepaid sim purchased from Amazon japan in Austria. I would like to continue using the product after using it for one month. What should I do?
I have been abroad for a few weeks, and kept phone in flight mode whilst away just using the hotel WiFi. I found out when I got back that my bill hadn't been paid and my services were restricted, but I am having an almighty struggle in paying it. My3...
I want to cancel my contract so I can make a new account and get a new contract, but I can't login due to to a forgotten password, no way of accessing the email it's connected to and being unable to reset the password using the three number because t...
Hi,When I made this monthly subscription to Three, one of Three employees told me that outside the UK I will be charged £2 for each day I use these services. (In romania)I stayed 14days, that means £28, but now in my app is more then £34... I specify...
So, I upgraded yesterday via the app. All said next day delivery, if ordered before 8pm. I completed the order in the morning. Just double checked my confirmation email, to see that the delivery date is for the 26th October. My new contract begins on...
I’ve had to use an O2 SIM in my phone when I’ve been staying with family where Three has no signal. I’ve come to get my Three SIM to put it back in my phone and it’s gone! I can’t find it anywhere. How do I replace this and do I have to pay to have i...
hi there. I've been going around in a loop on the website trying to find out where on earth i cancel an add on, any ideas? I clicked the wrong one and my new £35 one is due to start tomorrow (Tuesday) and i only wanted the £15 add on so i'd like to c...
Hi all, I was wondering if it is possible to reactivate an old mobile number that belonged to me? In March 2022 I got a new mobile number, all was well and I didn't think anything of it. Then, in July I upgraded my contract and got a new telephone, w...
