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Conversations

PAYG number deactivated

Hi. My elderly father in laws PAYG number seems to have been deactivated and possibly recycled. He had no notice that this would happen and now he has no service. He uses it frequently so don’t think it was because of lack of use. Could anyone help w...

ZL by Fledgling
  • 2464 Views
  • 3 replies
  • 0 likes

Upgrade

I have been called to say that I can get a upgrade to a iPhone 15 for £50 a month 

Robert10 by Fledgling
  • 1042 Views
  • 1 replies
  • 0 likes

Best solution Scam email?

I've received an email "confirming my order" but I haven't ordered anything. The address it was sent from is "noreply@mails.three.co.uk"Can anyone confirm this is a genuine three email?Thanks in advance.

GE by Regular
  • 53648 Views
  • 20 replies
  • 0 likes

Self Service kiosk

Hi, I topped up this morning for £35 and I was charged once and the money was credited. However, as you can see a second credit occurred at the same time and instead of being labeled “customer service” it was labelled “self service kiosk”. I spoke wi...

Cannot contact.

Today I received a call from 0333 338 1079I am trying to ascertain if this was a scam call as I will soon be due an upgrade.I have been on-line and find I have to re-register, but it doesn’t send email for me to complete this process. On line there i...

CBee by Fledgling
  • 99697 Views
  • 8 replies
  • 0 likes

FRAUD AND USELESS CUSTOMER SERVICE

I am using 3 Sim only contact and my monthly contact is £8.00 a month. Unfortunately, instead of taking £8.00 they charge me £42.65 because they are saying I was call on premium number, which is 4409110140095. As far as my knowledge I never dialled a...

Mobile Broadband Contract Cancellation

Good afternoon.I recently contacted Three to ask for my 75 year old mothers mobile broadband contract to be cancelled as she experienced a stroke in May this year and while in hospital she was diagnosed with advanced dementia which has meant that she...