Accounts and services - Get support for Three services

Reactivate old sim/number after cancelling account

Hello,I cancelled my three account and phone contract 3 weeks ago as I was expecting to move abroad - however, this did not materialise and I am staying in the UK. I am wondering if it is possible to get my previous number back (as less than 1 month ...

PAYG underground wifi

Hi,I just got my new 3 SIM, I don't have any plan on it right now and its PAYG. I'm wondering if I am able to access the underground wifi now that I created a three account. Can someone confirm this? Thank you.

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Hi i need help with payment

pawandeep kaur

i take sim 3 on 28 nov and that tym they saif half proce and now the one month bill is 60.90 and 12.90 why .i will stop this services

Go Roam Scam

I got three for +5 years, chose it specifically for the roaming advantages. My latest contract renewal was on June 2021 and when I did so I was told the Go Roam conditions were as per usual, I have an unlimited contract = 12GB in data abroad.In prepa...

New sim card stopped working after a few minutes.

Hello, I just got my Three sim card yesterday. It was inserted into my Samsung S22+ phone. I worked for a few minutes and then went dead for data, voice and texting and would like to have it work again. Kindly assist

Mobile broadband

I upgraded my Three mobile broadband on 8th December 2022 and a new router was sent to me the next day. I was told by a customer service operator that my contract had run out in October and I renewed it on the 8th when I upgraded. From the moment my ...

What tech did Santa leave under your tree?

Okay the snow is deep and crisp and even, well it must be somewhere, so what tech did Santa leave under your tree?I only ask because, I hang a string of humbugs in the window and I had the chimney removed during renovations, so Santa's does not call...

Late payments

Hi can anyone help me please ? so long story short I had an accident which resulted in broken bones,now three have been amazing with helping me delay my bill,but ive not paid the last 3 months plus 3 pay the bill is now £335 and is due. The next bill...

Woo Hoo, I've used the 3+ app!

At long last I have succeeded in using an offer from the 3+ app. For me the choice is limited to Cafe Nero as none of the other offers are less than an hour's drive..I tried 2 weeks ago to use the Cafe Nero offer but, having set it up at home, it and...

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