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Bought a 30gb data pack for £15 an hour ago. It stopped working ten minutes ago and I got a text saying Hi there,You don't have enough cash credit for 30GB Data Pack.Your current balance is £0.To top up and try again, just log in: three.co.uk/accoun...
I swapped to PAYG over a year ago and find it frustrating to have to buy an add on every 30 days, sometimes I go through the process and pay but the payment fails and I have to start again. I have tried to buy an auto renew data pack but I can only s...
Was wondering if anybody else in the 3 community is feeling as disgruntled as i am?I had a contract with Hutchison 3G that expired on 9 may 2004 (yes 2004). I have not used this account and forgotten about it over nearly 2 decades then to my amazemen...
I’m having problems re registering
I had a pay-as-you-go number that I used as my WhatsApp and Telegram number. Now I can't access that SIM card because it's burnt out. Every time I talk to the team, they close the chat on me. I really need that number now. Can anyone help me?
I’m trying to register my 3 account. I put my number and email and the places provided but when I click on the register button nothing happens. Can you help me solve this problem please. Your great response will be appreciated. Thanks.@Three
Tried to load into My3 app today and was told I have to re-register due to changes. While going through the registration page, I put my number, email and password but then when I hit the register button, nothing happens. Sometimes it will load a Capt...
As per $title. Within My3 (which is currently down for maintenance - anyone else experiencing this?) whilst I'm able to request an eSIM swap to a new device, if the request isn't made between 0800-2000 (UK local time), then whilst you receive an emai...
I'm on a 30 day rolling contract and I gave Three notice on the 2nd October, so the contract will end in the 2nd November.I have a returns bag, so I'm all set. However, Three sent me the following email today. Do they know what they're doing?Thanks f...
Hello, I'm new to three. I’ve recently got a new phone on contract. Unfortunately, I’ve ended up in a problem loop. It starts with the phone being sent with the wrong SIM card. Instead of being sent my contracted sim, they have sent me a pay-as-you-g...
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