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Conversations

Odd behaviour of spend cap

Hi,I’ve just come back from a few weeks touring Europe.  For each of the days I used my phone in the GoRoam area I expected a charge of £2.  Indeed, in the end I was charged £20 which was what I expected.  But I had a spend cap in place and it caused...

Powellj3 by Fledgling
  • 3150 Views
  • 2 replies
  • 0 likes

Best solution Credit check on upgrade?

Hi all, have a contract thats due to finish in March next year. If I pay the early upgrade fee, do Three run a credit check? Tried a second line and failed so would have to upgrade but no point if check would be run!

rendez2k by Fledgling
  • 15981 Views
  • 22 replies
  • 1 likes

Voicemail and forwarded calls

I forward calls from my home (landline) number to my Three number, but Three then doesn't allow a voicemail to be left. It works fine if I ring the Three number direct.Is this a bug or undocumented feature?

Several phones on one My 3 account?

I administer the three contract Sims for my family's phones under my name.  I recall being able to manage all three numbers and contracts all under one login previously on the Three website.  Under the current My3 sytem it seems the login is by numbe...

pkendall by Fledgling
  • 14644 Views
  • 3 replies
  • 0 likes

Help

Hi I am trying to make international calls to Saudi Arabia. Is there any package for international calls to register in?

Data packsand add ons

Hello, please assist and help me i have active data pack of 15 pounds/30gb with 12gb roaming data that will expired on 12 sept 2022. But i have consumed the 12gb roaming data and im outside uk using roaming data. I have added a 12pounds add ons but w...

Redick by Fledgling
  • 1361 Views
  • 1 replies
  • 0 likes

Keep my number

My contact ends on the 24th August I have got a new contact with 3 but I want to keep this number I have had it 20 years, if it can’t be put on to my new contract, can it please be sent to me as a 3 pay as you go sim hope to here back very soon, I do...

Darren53 by Fledgling
  • 3726 Views
  • 1 replies
  • 0 likes
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