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Conversations

Cancel contract

Hi . I have two numbers with three . The number I want to cancel has not been used for a couple of years and want to save money and cancel it but I do not have the sim, do not have a password or login details or paperwork for customer services to can...

Cc by Fledgling
  • 1921 Views
  • 1 replies
  • 0 likes

eSIM for US iPhone (update

I visit the US regularly and plan on purchasing a iPhone 14 Pro while there. As most know the US model doesnt accept physical SIMs.Are Three able to provide eSIMs yet? If so, can I get an eSIM and keep my current pre-BREXIT plan?

richmoo by Fledgling
  • 2123 Views
  • 3 replies
  • 0 likes

Nero coffee for £1

My coffee for £1 seems to have vanished from my three plus app, yet other people still have it.  Any ideas?  

sls72 by Fledgling
  • 21730 Views
  • 7 replies
  • 2 likes

Bill paid twice

I've just paid my phone bill of £62 pound but my bank is saying they're taking £124. I need this back to pay other bills so what do I do?

Andy by Fledgling
  • 2133 Views
  • 2 replies
  • 1 likes

Can I get back an old number?

About 4 years ago, I had a different three PAYG sim card, and used it for 2FA.Unfortunately, I forgot to use it regularly, and it was deactivated after a year or so. I asked customer service at the time if it could be recovered, and they said no, it ...

sc by Fledgling
  • 18520 Views
  • 11 replies
  • 0 likes

Increased Tariffs

Just looking at the new iPhone tariffs for new customers and existing customers and I am slightly confused.Here's why...iPhone 14 Pro 30GB Data - Existing customer £0.00 upfront and £73.00 per monthiPhone 14 Pro 30GB Date - New Customer £70.00 upfron...

Toogie76 by Fledgling
  • 1664 Views
  • 2 replies
  • 0 likes