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Conversations

Pay as you go roaming

bought new pay as you go sim 31st of July and the expiry date is 30th of August. I’ve been travelling around Europe and everything was fine until I arrived to Madrid last night and I can’t use my data anymore. I have 50GB data which I used less than ...

AzadehN by Fledgling
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Online ordering issue for Roaming

I need to cancel an order made online at 1am on 29/08/23. Your support hours are inconvenient to me. I have just tried to order a 14 day EU Go Roam package which should have been added to my current pay monthly plan which expires in January 2024. I n...

How do i switch on go roam on advanced plan

I have an advanced plan and states I can use 12gb on eu data roaming. But I have received the text saying a charge of 1.67 has occurred and I can use data for 24 hours under the fair usage policy. I'm in lanzarote if that helps I have data roaming tu...

Carsuk debt recovery for £33

I have been contacted by this debt recovery firm to recover £33. You have no idea how angry I am about this. I've been a customer for years, how is this even possible, what an absolute JOKE

Account registration

Hello,I can’t make an account for my sim.I haven’t provide a mail early but continuously system asking a previously provided mail.my number is 07*********.

Premium rate

I’m trying to use a premium add to phone bill and it’s not working. Any idea what I’m doing wrong and how to remove?? Thanks