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I have lost my Sim card abroad and asked for replacement 3 times and did not get it, every time I do online chat they say that the send it to me but i don't receive it.Last time when i had chat with coustomer service they said that they will send me ...
Hi is there an email address for billing complaints. I was moved to a new contract so lost my free roaming I have been told that the billing department were working on the problem to reverse this mistake but it's nearly three weeks now and numerous c...
I paid almost £900 without using the service. Can someone help me get a refund?
Hi there. I'm in the US and I can't use the Internet data. I have data roaming set up on my phone and I have international roaming on my account. Can anyone suggest why? Thanks.
Morning all....I bought the phone for my son and he must have reached the £45 maximum roaming charge when he was interrailing across Europe (data stopped working). We live in Northern Ireland and he is now holidaying in Donegal (Republic Of Ireland)...
Hello i buy a contract of sim for 100gb data and unlimited texts and messages at 14 pounds but now 24 has been deducted from my account and my data is shown as unlimited i just want 100gb data at 14 pounds can you please help me to do that thanks
I received the below e-mail last night and its not for a number I have ever owned. One disturbing fact is how long the contract has been opened for which is since at least 2011 but this is the first time I have ever heard of it. Below is a good chu...
Hi There, I am trying to use Live Chat to talk to someone at 3 this morning and after entering mobile number it just says "ROUTE->DEFAULT" and then nothing else happens. Is the chat service currently off-line?Thanks D
Hi there, This is my first post here so I might post this in the wrong place!But yesterday and today I've had a calls from Three's promotional team to get me to upgrade my sim only contract. And today they sent me an email about what was offered. My ...
All, I would like to know if anyone else was offered the opportunity to get free roaming if you signed up for a contract before the 1st Oct 2021? I was offered this and signed up 30 Oct 21. I have recently found out that as 3 did not process my contr...
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