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Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

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In app messages from Tree team

How do I find the in app messages sent to me from the Three team> I have had multiple emails saying i should log in the see these messages but can not find any sign of where to find these messages 

lee50p by Fledgling
  • 454 Views
  • 1 replies
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How to confirm contract end date

I want a confirmation that my contract expires next month 25 th July. I have chatted with an agent but did not understand my request. Has anybody else had the same problem if so please respond or give me a email to contact them. Thankyou Mod note pos...

Best solution £50 gift card not received

As of today (20th June 2025) its 137 days since my Three broadband was activated and I've still not received the £50 gift card which was part of the original offer to me and which should have been available 90 days after activation. It appears to me ...

Ray777 by Fledgling
  • 1572 Views
  • 1 replies
  • 0 likes

refund credited back to me?

i'm on pay as you go and i'm leaving to change to another provider and so i called up because i had £35 in credit, i got the refund issued on monday and its now been credited back to me? i've not had an email or a text or anything to tell me why it's...

I just want to speak to a human

I have had a payment decline (unsure the reason why as the payment funds are sat waiting for the direct debit to take them out) but regardless it declined. I then try to use the app to pay, fails… I never have any success with the app. Same again wit...

haartttt by Fledgling
  • 1016 Views
  • 1 replies
  • 0 likes