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What a joke this network is

I have been with 3 for 20 years but because it was set up in my ex girlfriends name all them years ago and the money has always come out of MY bank account apparently I can’t make any changes to my account even although I’ve had countless contracts o...

Best solution Cancellation help

Hi, I unfortunately need to cancel my account as I moved and there is no 5G here so my 5G hub is no longer viable. I can't figure out which returns form I need to be able to send my hub back so if anyone can advise me I would greatly appreciate it. I...

Best solution Basket

I was looking at my three app and noticed something in the basket. I didn’t look carefully and just deleted it, assuming it was an upgrade I had been discussing with support a few weeks ago. Now I’m wondering if every month the amount I pay is added ...

PJG2025 by • Regular
  • 990 Views
  • 1 replies
  • 0 likes

Roaming nightmare

Currently in spain from uk, cannot get internet access without wifi. Data roaming selected. Have got data passes but can’t access internet

Cannot view my queries

Very frustrated with Three and been having lots of issues. Every time I spend hours on customer support chat they send me an email saying the issue was raised and a ticket has been updated.1. Cannot click the link in email - firefox blocked it as mal...

EJ_Kuosa by • Fledgling
  • 979 Views
  • 2 replies
  • 0 likes

Canceling a upgrade

I upgraded my account last night about 7pm by mistake I have been trying to cancel but I am getting nowhere I went on chat and was getting sent to one department after another eventually after over 2 hours trying to get it sorted I was told to try ag...

Jim0712 by • Fledgling
  • 674 Views
  • 1 replies
  • 0 likes

not good from three sales?????

my plan is up for renewal so I started looking and saw a iphone 16 128 gig storage, upgraded to 158 gig data/month unlimited phone and text plus some benefits. for my iphone 12 ive been paying a few pence over £38/month while this deal came in at a f...