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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
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Top up nightmare

I have been using Three vouchers for the last 7 years with no problem at all. I used to buy the vouchers in TESCO with no problem, but my boyfriend suggested me to do the top-up using the APP, so no need to go to the shop every time. So, I followed t...

Best solution Instore cannot find my number on the system

HiI was abroad and suddenly received "no service", I contacted online customer service and provided my full name and post code. Online Chat customer service confirmed that my number was active and requested me to change the Network Selection to "Digi...

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