Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
Just wondering when I can expect my phone upgrade to be delivered. Arranged via a call and I was told next working day with DPD.To my understanding DPD sometimes do Saturday delivery. It was ordered Friday shortly before 8pm and I received a DPD mess...
I recently went to India and enquired about roaming charges before I went. All I could see from Three was I was ‘all-set’ to go roaming as I had a pay monthly account.when I arrived I found I was paying £7 per day roaming charges. Also, my phone was ...
I recently visited the Three store in Birkenhead and had the absolute pleasure of being assisted by Daz. From the moment I walked in, his friendly and professional demeanor put me at ease. He went above and beyond to ensure that all my queries were ...
I topped my phone up on the 25th with a £30 voucher the account had £40 on it it’s all gone n the account never rolled over can you sort this for me I shouldn’t need to top up again
I have been charged for using Three Pay for past 4-5 months and hadn't realised it. It is about on average £30-£45 per month approx.I have never used Three Pay, being honest only today I have been reading about it. Called Three helpline, as always ra...
We were victim of Sim Swap fraud a couple of weeks ago when 3 Customer services gave a PAC code to a fraudster who took over our number. In order to get the number back, we have had to take out a new contract which is more expensive and has no data ...
I am on a phone contract and recently decided to change my number back in November. My phone then had to be repaired and now I can't log into my email address which is very important. As it was set up on 2-step verification. Without access to this em...
Can anyone please tell me what the quickest way is to transfer over a Three esim to another phone. (Android to Android)Thanks in advance
We've used Three's 4G Wifi Broadband for close on 4 years. At end-August 2024 we sought advice on options in a local Three store and were persuaded to close the 'old' contract and open a 'new' one on same day. We were assured of better reliability an...
I can't understand this month's bill for my broadband, in fact at the times you billed me at 4.50 pounds on the 7th, 14th, 21st, 28th of December 2024 and that of January 4th, 2025 I was at work and I inform you that my hours are from 6 a.m. to 6 p....
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