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Appalling service

So I spent two hours online yesterday getting an upgrade. That, in itself, was ridiculous. Went through numerous security checks, paid for delivery, got asked about every extra perk, insurance, etc., even though I said I would be saying no to all of ...

30153 by • Fledgling
  • 793 Views
  • 1 replies
  • 0 likes

roaming

I would like to ask since the first plan details 6gb roam is already finish but not expire i already cancelled it and make another data pack but i dont have an internet do you have any idea about it?

vince213 by • Fledgling
  • 824 Views
  • 2 replies
  • 0 likes

İmpotant

I have been your customer for 5 years. Why is it so hard to reach customer service? Why don't you make these services easier for your customers? Live chat doesn't work. I have tried many ways to contact you and I am very dissatisfied. Will it continu...

Mazi by • Fledgling
  • 515 Views
  • 1 replies
  • 0 likes

Getting second phone on my account.

Hi  - I want to get a second phone on my account for my son - how do I go about this please..? In essence, he will have this one (Apple iPhone Pro Max) and I will have e the new one. Lee

Lst65 by • Fledgling
  • 1122 Views
  • 1 replies
  • 0 likes

Best solution 14 day Go Roam Europe pass.

I have purchased a 14 day Go Roam Europe pass.  Under the 'remaining allowances' section on my account under the 'personal allowances' I can see that it show the start date and the end date - see below;   14 Day EURStart: 25 Dec 2024.  23:28:11End: 8...

clio202 by • Fledgling
  • 2902 Views
  • 4 replies
  • 0 likes

'One month unlimited data boost'

How long does it take for the 'one month unlimited data boost' to become active? I've paid the money and yet my account hasn't been updated and my phones still not working.Any help would be greatly appreciated! 

sparrow by • Fledgling
  • 1280 Views
  • 2 replies
  • 0 likes

Direct Debit from PSN

HiIve had a direct debit come out of my account today for a larger amount than usual.  On contacting three they have said its for a PSN charge on my daughters phone. She is adamant she hasnt bought anything.  Three have told me to contact PSN directl...