Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hi community,i'm trying to ask on here as I have some challenges with the chat support. My need is to retrieve the ebills related to my three phone number related to years 2020 (January till December) and 2021 (January till September).I tried 5 times...
I bought 25GB for 30 days and It's been 24 hrs and I haven't receive my topup. How to request a refund and how long does it take? All communication support is not working such as live chat, email, calls, only the support thru twitter is working bu...
Get my fone back on was paid
I've requested my account credit to be refunded 3 times and still not confident it will ever happen. I spoke to an operator on live chat early last week and requested a refund, was told this had been raised but got cut off near the end of the convers...
I have been abroad for a few weeks, and kept phone in flight mode whilst away just using the hotel WiFi. I found out when I got back that my bill hadn't been paid and my services were restricted, but I am having an almighty struggle in paying it. My3...
Hi,When I made this monthly subscription to Three, one of Three employees told me that outside the UK I will be charged £2 for each day I use these services. (In romania)I stayed 14days, that means £28, but now in my app is more then £34... I specify...
So, I upgraded yesterday via the app. All said next day delivery, if ordered before 8pm. I completed the order in the morning. Just double checked my confirmation email, to see that the delivery date is for the 26th October. My new contract begins on...
Hi, any billing/contract experts on here that could look at something for me, I’d be grateful! I’m nearing the end of my two year contract….and I’m leaving three for another provider. My new device arrives tomorrow and I got a PAC code by text this e...
Hi.if I share a contact number/details with another person via text. Is this a text message? Or a ‘usage message’ charged at £0.65?I’ve a couple of instances where I’ve shred contacts with my brother (don’t know who his mobile is with, and he’s on An...
I bought a sim card from Fonehouse and they said they had cancelled the sim card but they haven't and I'm still getting charged for someone else using the sim card. I went to the Three stores about it and they couldn't do anything about it and the on...
