Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hi There, I am trying to use Live Chat to talk to someone at 3 this morning and after entering mobile number it just says "ROUTE->DEFAULT" and then nothing else happens. Is the chat service currently off-line?Thanks D
All, I would like to know if anyone else was offered the opportunity to get free roaming if you signed up for a contract before the 1st Oct 2021? I was offered this and signed up 30 Oct 21. I have recently found out that as 3 did not process my contr...
In Three's FAQ it says "In our Go Roam in Europe destinations, you can use up to 12BG of your data allowance. Any usage over this fair use limit but within your allowance is subject to a surcharge."I can't find anywhere any more information about thi...
Is anyone able to provide me with the email address where you send proof of payment to, so they can unblock your account because you DID pay on time, but 3 claim you didn’t?
Hi all I m in Vietnam and I m using my data as normally do when I go abroad. But despite what the web site side about go roam, £5 a day, I have an extra charge of £600 how this is possible. I didn’t call anyone o text anyone. Can someone help? Thanks
Hi, on holiday, so I paid my bill as soon as I got it. It changed to paid. Two weeks later Three also took my direct debit (of course they did) so instead of getting a direct debit settled early I paid twice.I started a chat and the guy said he could...
Any idea why since upgrading I can no longer view my bills in the app and keep getting this message? Been happening for last two months, was fine before upgrade. Thank you
I was sold this contract for £20 a month unlimited data now on same contract I’m been charged £24.06. Not what I signed up to been ripping me off for months. In August will not be renewing my contract I find this abhorrent for a company like 3 to do ...
Just checking as I was told in the Three shop that I would get a £250 loaded card for buying the iPhone 13 Pro Max and details would be emailed to me after the first DD was taken!! I’m still waiting?
Can anyone tell me if you can combine to bills as they are both in my name but it’s my sons one and mine ? Thank you
