Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hi my contract ends soon, what happens if I do nothing ? I have read the email and it appears I will stay on the same payment and deal is that correct ? Julie
Hey You've charged two times in this month. £20.90 on 22 August 22 and £20.90 on 30 August 22. Please refund ASAP. Thanks,
So I recently got my first bill and I paid it early well because its my first time on contract so didn't really know what to do but now it still says its coming out of direct debt on the 20th and that it hasn't been paid at all I went through live ch...
Can I view my account activity for the last 48 hours online
So I have recently got a upgrade with 3 as my contract has expired but I had to pay a payment which I haven’t paid for yet from my last bill. So I paid for it using my credit card but my 3 account is linked to my Barclays which I normally pay for my ...
Hi,I’ve just come back from a few weeks touring Europe. For each of the days I used my phone in the GoRoam area I expected a charge of £2. Indeed, in the end I was charged £20 which was what I expected. But I had a spend cap in place and it caused...
Hi all, have a contract thats due to finish in March next year. If I pay the early upgrade fee, do Three run a credit check? Tried a second line and failed so would have to upgrade but no point if check would be run!
Does anyone know how I can log into My 3 account (either online or via the app) using a number which is for my 4G broadband device? Since the SIM is in the router and not a phone, it can't receive texts but every time I try to log into my account, it...
I have tried setting the spending limit to an amount in both the app and my3 website and each time I get a message…Great news, the spending limit of GBP 0 that you requested is now active. If you require more information please call 333 or, if abroad...
My bill for the month of June 2022 was extremely high. I still can’t see the bill online. Spoke with helpline and chat line who promised to send me a copy of the bill for the month of June 2022 - on three occasions. No email arrived!! Not even in sp...
