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Not receiving OTP texts

Is anyone else having issues logging into MyThree and Three+ because they're not getting the texts with the OTP?  I've re registered and done everything I was supposed to do, I can log in but then need to verify with a one time password which I never...

Cancel Add-On somehow ??

I'm writing this at some ridiculous time in the night on a Sunday because I can't even reach support at this hour-Hi- Never imagined I was going to be typing a post on this forum yet here I am.I recently purchased the 14-Day Unlimited Data Add-on, si...

Unable to register to use the three app

I am new to Three, I joined via a 3rd party (Samsung Mobile Shop).My number was ported over from EE yesterday.I have installed the Three app, when I click "go to account" it asks me to register, so I put in my phone number, email address, choose a pa...

Doug by Fledgling
  • 7259 Views
  • 6 replies
  • 1 likes

Bug

There is a bug in the payment page, at least from the mobile app. You can’t select a payment method. 

Unable to log in

Hello, I joined three pay as you go a week ago. I tried to login my account but the app says I have not been registered yet. I tried to register but the register button does not work. I went to one of the stores and was told that my account was locke...

Unable to re-register on the Three mobile App

I am using the old Three mobile app, it’s now telling me to re-register, when I try I keep getting an error message, I don’t believe I provided an email address when I registered the number some 8-9 years ago, please can you help

Absolute mess

I've received an SMS saying there would be an update on the Three services between 28th of September and 1th October 2023. Meanwhile my add-on finished so I went to the app to top-up as usual. The new app requires a new registration, which after many...

NO longer have access to email

Hi, I have to reregister for the three app due do the upgrade (or whatever was done) to the app.I no longer have access to the original email address that was used when I first joined 3. What can I do?Thanks in advance

FF by Fledgling
  • 5457 Views
  • 1 replies
  • 0 likes

Best solution Unable to log on

I am unable to log on as the message comes I have already account exists on my email I D   

Prabhu by Regular
  • 3067 Views
  • 3 replies
  • 0 likes