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Best solution eSim Transfer

I've been trying to transfer my eSim over to a new phone.I called customer services and they said I'd get an email with a QR code, but the email never arrived! Now the eSim in my current device has been de-activiated by Three and I no longer have a w...

Eu roam add on

Just purchased the 7day eu roam add on for £12. Works out £2 cheaper and allows you to use all of your data allowance rather then limited daily however how do you know it’s active? no emails nothing on the app? 

Best solution Unable to view allowances

Unable to check allowances in the my3 app for my second phone.I have 2 payg phone numbers, a physical sim in one phone and a new eSIM in another phone, registered against one email address.In the my3 app the allowances for one number can be seen, the...

wgm999 by • Regular
  • 4427 Views
  • 14 replies
  • 0 likes

Remove a three data pack and add a new one

Hello Three Community,My 10 GB plus 2GB Data Pack add on will expire on 31st May 2024. Actually my Data has finished and I need the Data straight away and also this Data pack always falls short for me. So I have removed the current Data pack and I ha...

Strange three

Hey, I upgraded my plan with device on 5th of this month. But now I realized I got charged for my previous Plan how it will be happen. How I can pay twice for a Plan? 

Leaving

Hi I'm having problems with leaving three one of my numbers for my child phone has a different email address and I can't pass security . Can anyone help

Problems with add-ons

The new website is NOT user friendly. I have had problems purchasing add-ons for the past few months since Three changed to the new webpage. In the past few months, it always shows £0 free SIM on the order summary when I bought the add-on but never h...

Ivy_3 by • Fledgling
  • 1137 Views
  • 3 replies
  • 0 likes
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