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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3634 Views
  • 0 replies
  • 9 likes

text messages scam

HiI have been receiving text messages from deal alerts.club I had no idea I have been paying for these messages coming from 85222. In the course of this mouth I was charged £10.50 I only found out when I received my monthly bill. I don't know how to ...

NouDiss by Fledgling
  • 3454 Views
  • 4 replies
  • 1 likes

New phone needed, but still in sim only contract

I currently am in a sim only contract using a phone that I bought outright a couple of years ago. It is becoming temperamental and I would like a new phone.Is it possible to take out a new contract, and keep my current number, while I am still in a s...

Receive the call while I am aborad

Hi,My phone number is linked to the door bell, and I am going to travel for 2months and want to only receive the phone call from UK to UK number while I am abroad(not in EU/UK, international country). I found the £5 monthly add on service, I just wan...

avocadot by Fledgling
  • 525 Views
  • 1 replies
  • 0 likes

No eSIM unless new contract that charges to GoRoam??

I have a new eSIM only iPhone 14 Pro Max (US version) but was told that I could only use it with Three if I took out a new contract, which after Brexit will all now charge £2 / day to GoRoam. I’ve been a THEEE customer for 15 years. I have an all unl...

Juandaz by Fledgling
  • 430 Views
  • 0 replies
  • 0 likes

Dissapointing

I have been a 3 customer for yrs and currently have a txt, 600 min call and 4gb data monthly sim for £10. My husband has been offered unlimited calls and data and txt for the same price, but I haven't. When I go onto my offers the cheapest is around ...

Names on my account changed

Hi my name is Mr Tsotetsi I live in Coventry Stoke aldermoor Post code ******* number *** and date of birth is ********** I'm having trouble with your 3 members recognising my name on the account 

Mpho83 by Fledgling
  • 761 Views
  • 2 replies
  • 0 likes
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