Accounts and services - Get support for Three services

Black friday

I got an email i can upgrade early this week no fees normally june ( been a loyal customer 7 years now) so i fancy the s23 128hb ,its 22 a month for 3 years just for the phone with free buds and £100 cashback ,then £17 a month for unlimted sim over ...

Cannot progress my PAC form on 3 website

Hi 3 Forum,Tried to complete the 3 PAC migration form Today but received an error message "We are unable to process your request at this time try later" Can anyone helpRegards

Problem with new registration system

I used to register with old email address which I no longer have access to.As your new system changed,I cannot log in to my account and having problems with topping up my bills

Problems with registration with new system

I used my old gmail to register which i have no more access to.Now I cannot log into my account and I want to register with new gmail

My 20 year old number has been deactivated without any warning !!!

Hello , I have been a loyal customer of Three for many years but my 20-year-old mobile number has been deactivated by Three without sending me any warning ! Currently , I am in Ukraine with the terrible war going on, without the ability to travel ba...

Registration

Hi I have problems with my account registration

No Human? Can’t sign into My3

I got a message to say that I have used all data plus spend cap. I Terrie to log on to My3, but we now have to reregister. Fair enough, but I have no access to the email I used decades ago to register.So cannot use the app to help, or even to get Liv...

Best solution Problems with reregistration to the new MY3 system

Try to logon to my mobile account yesterday on my laptop and was notified that my PAYG number has been moved to the new my3 system. I followed the instruction but failed to reregister with the email I originally used to register my mobile number. Er...

Smartwatch pairing

I’m so tired of three I’ve had my Apple Watch for about 3 weeks now and I’m trying to pair it with my iPhone 15 pro max but every time I click on set up mobile services it gets to the login then boom there’s a problem I’ve done everything from changi...

Caffe Nero £1 Code not being generated

My Three plus app is offering a £1 Caffe Nero drink but when i click on 'Get Reward' message appears 'Sorry, something went wrong, please try again later or go to our FAQ page for further support'. I've generated other codes this week, e.g. Nandos, t...

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