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Have a Pay As You Go question? Read this first

There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly.   To avoid ...

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StephR by Employee
  • 3629 Views
  • 0 replies
  • 9 likes

Best solution Unexpected Charge

Has anyone else been charged randomly?I have recently been charged £5.92 from my bank account by Three.I have 3 numbers under my name with Three.- My personal Sim only contract (£20.90 per month) DD made on the 27th- My wife's phone phone and sim con...

SWalsh by Regular
  • 2167 Views
  • 5 replies
  • 1 likes

Presale tickets

Hello, there are sites stating that Three customers can preorder Michael McIntyre tickets but cannot see anything on Three Rewards, will this be available please? 

Why do I have to pay?

Good day,I last used your phone service about 3 years ago. I had prepaid credit. Now, out of the blue, this call to action came to me.Isn't that a mistake?

Matiseli by Fledgling
  • 389 Views
  • 1 replies
  • 0 likes

Loyalty means nothing

I have been with Three network for over 10 years. Never miased a payment etc. I am coming to the end of yet another contract and wanted to discuss my options... needless to say i am absolutely disgusted.... I can get a better deal being a "new custom...

Go Roam with my current contract

Hi, My current contract is an Advanced SIM 30GB data unlimited minutes 24M which I took out on the 26th Sept 2021 and I would like to know if I can use Go Roam up to the expiry date and beyond?Will new plans exclude Go Roam?Is Go Roam being phased ou...

My billing

I call the customer care yesterday to buy a top up of £10 to my line 07********* and I have been debi from my account, while I am yet to receive the top up on my line. I have call the customer care again and they said I sh have to chart with the char...

Best solution Three your way plan

Hi hope everyone is well,I upgraded on the 18th January 2023 samsung s22 ultra my question is will I be on the old system or the new system I get an error message E53304 when pairing my watch my billing is the 9th February 2023 thanks.

Maxwell by Regular
  • 665 Views
  • 1 replies
  • 0 likes
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