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Best solution Leaving Three - PAC text issues

Hello!I have reached the end of my contract and have decided to leave Three, mainly due to the poor signal I was receiving.I would like to keep my number and understand I need a PAC code. I have followed the FAQ and sent a text with “PAC DDMMYY” to 7...

Does Three even have a UK Customer Services anymore?

It’s a real shame they’ve gone down this Indian call centre route. Is there an email address I can get directly to the UK Complaints team?

Resolution not available by email??? You couldn’t make it up!!!

I’ve been with Three at least 10 years. Maybe 15. I’m not sure, as Three recently deleted my entire payment history, prior to September 23…I have no problem with the network itself. It works. Very rarely have a problem. I would like to stay w...

Setting up voicemail and don’t want to record name or personal greeting

I am setting up my account and it’s asks me to:Enter a PINRecord my nameRecord a personal greeting for all callsI have entered a PIN but want to keep the standard greeting. It’s 2023 verging 2024 there must be an option as there is with Vodafone to k...

Monthly spending Cap

Hiplease I want my monthly spending cap to be reset back to zero

multiple numbers

I have two numbers with three both under my name. One number is for me and one is for my son. We have different bundles. He created his own account with his email address and his number.When I registered mine with three and logged into my account, hi...

Unable to convert a rolling plan to pay as you go

My plan has ended this week (27/12/2023) and I would like to change the monthly plan to pay as you go, as I don't live in the country anymore. However, the customer service rep told me that I could do this before 20/12/2023 and due to the 'system upg...

Unable to re-register

When I try to re-register it just says,"Please check the details you entered are correct. If you still encounter an issue, please contact us." I don't think I've previously made an account so I don't know what to do.

I can not register

I provided an email address as well as password several times and still not able to re-register

Direct contact for Fraud team?

Hi allDoes anybody know how the Three fraud team can be contacted directly please?My Dad received an unexpected email yesterday with a PAC code and somebody phoned him (from a random mobile number) saying that today he would suffer an outage today be...

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