Accounts and services - Get support for Three services

System Migration

Was wondering if anybody else in the 3 community is feeling as disgruntled as i am?I had a contract with Hutchison 3G that expired on 9 may 2004 (yes 2004). I have not used this account and forgotten about it over nearly 2 decades then to my amazemen...

Re registering

I’m having problems re registering

help

I had a pay-as-you-go number that I used as my WhatsApp and Telegram number. Now I can't access that SIM card because it's burnt out. Every time I talk to the team, they close the chat on me. I really need that number now. Can anyone help me?

Account registration

I’m trying to register my 3 account. I put my number and email and the places provided but when I click on the register button nothing happens. Can you help me solve this problem please. Your great response will be appreciated. Thanks.@Three

'Register' button not working

Tried to load into My3 app today and was told I have to re-register due to changes. While going through the registration page, I put my number, email and password but then when I hit the register button, nothing happens. Sometimes it will load a Capt...

Why can eSIM only be transferred within hours 0800-2000?

As per $title. Within My3 (which is currently down for maintenance - anyone else experiencing this?) whilst I'm able to request an eSIM swap to a new device, if the request isn't made between 0800-2000 (UK local time), then whilst you receive an emai...

What are Three up to?

I'm on a 30 day rolling contract and I gave Three notice on the 2nd October, so the contract will end in the 2nd November.I have a returns bag, so I'm all set. However, Three sent me the following email today. Do they know what they're doing?Thanks f...

Unlinking email

Hello, I'm new to three. I’ve recently got a new phone on contract. Unfortunately, I’ve ended up in a problem loop. It starts with the phone being sent with the wrong SIM card. Instead of being sent my contracted sim, they have sent me a pay-as-you-g...

What POOR support

It's now been over a week, multiple online chats with support, visit to the Three store, and still no data.After Three made a mistake with my account, they still cannot fix it after a week, pathetic!Is anyone competent in Three support that can get b...

Stilling your money

Had no access to my purchesed data allowence twice this month due, payed £15 for a day. Web site shows a have data allowence but no data work, from the allowence I payed, but mony been taken from money remaining on my account which cost unbelivable. ...

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