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Cannot login to three + app

Morning. I had a reward I was about to use in the three+ app but it had logged me out and I am now unable to login again. Password change setting didn't work and tried re-registering but that doesn't even recognise my phone number as a three number. ...

Best solution My3 app not working after update.

My3 app worked on Friday. I have just downloaded an update, I know big mistake, and now it's not working. Apparently something has gone wrong.I know that a system update was being done from 18.00 Saturday until 12.00 Sunday but it's now 14.20.A few m...

sc1999 by • Local celebrity
  • 7881 Views
  • 21 replies
  • 0 likes

Adding a phone to a SIM plan

Hello. My contract has recently ended. I wanted to swap to a SIM only plan and retain my telephone number. The SIM plan I am looking at is a 24 month option. However, in the future, if I decide I want to upgrade my handset, will I be able to do this ...

HelenaM by • Fledgling
  • 3242 Views
  • 2 replies
  • 0 likes

Is this true?

I have 2 numbers from Three. I've been using 1 e-mail address for both to access my 2 Three Network online account and Three app. Since I've upgraded one contract, all of a sudden I cannot access the upgraded one online or via the 3 app. I tried to r...

Agnes by • Fledgling
  • 709 Views
  • 1 replies
  • 0 likes

Is this fraudsters?

Hi,  I have received a call today saying I am eligible for a free early upgrade even though I am only 12 months into my contract.  The caller said I have been selected because i have loyalty credits with three,  they only asked for my account number ...

Adding Mobile Broadband device to my account

Basically, at the start when i brought my sim for my phone, i also got a samsung tablet and that came with a 2gb mobile broadband plan. I've never been able to see the bill for that, my account only shows my sim for my phone. How do I add the mobile ...

toxicJub by • Fledgling
  • 2215 Views
  • 4 replies
  • 0 likes

Contract being rejected

I applied for a contract with affordable mobiles who couldn’t honour the handset so cancelled the order and reordered with Fonehouse. They managed to mess up the order and my sims for my son and daughter went through but my handset contract got cance...

CherR13 by • Fledgling
  • 3089 Views
  • 5 replies
  • 0 likes

Separating my Number

currently my number is under my dad's account I have tried to separate my number on several occasions as I pay the bill from my bank account but no one is helping or will speak to me as I'm not the account holder.How is this possible when it's my nam...