Accounts and services - Get support for Three services

Ridiculous customer service

Over a week ago, I started having issues with my network. I couldn't call or use data. I connected to WiFi and started a live chat and after waiting in line for over an hour, I finally managed to speak to somebody. I explained my issues and they said...

Change to married name

Hi I need some help changing my name to my married name I have emailed the three proofs email and got no reply I need this resolving asap

proof of usage three not responding to emails

ive been waiting three weeks for a proof of usage can anyone help me

About my bill

Right this is ridiculous now I have asked loads when my bill will be generated and they always told me yesterday still nothing nor it's telling me to wait till 4th of January I need to know how much they will charge me so then I can work out my money...

Three is absolutely a trap

I am a long term customer for about eight years and I have bought two expensive phones and latest ipad, plus having unlimited package during those terms, so having been paying loads of money to three. Now I am financially struggling and asked three t...

My contract

Where I can find my contract here as I’ve been told by three that I can find it here.

porting issues

I put in a request to get my number transferred over to three on Thursday before 5pm in store. It is now the following Tuesday why is it taking so long to get my number ported over?It has already been 2 working days.

Fraud company

If no one contact mes today regarding these complaints I’ll be cancelling the sim and paying crap all to you, your company is a joke

Do not recommend

I’ve tried contacting you 8 times and everytime you cut me off before I even tell you the issue, you’ve take. £30 from my direct debit without contacting me, I didn’t have the money meaning you’ve put me in overdraft now, I wanted to pay it next week...

Support case "closed"

I went to seek support via the live chat yesterday as I am a new customer with both a mobile sim and a 5G Home Broadband, and having issues with both.At the end of the live chat I was told to wait for 7 days to allow for an investigation to take plac...

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