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Help needed please

I have unlimited data calls texts on my contract I set a £0 price cap so I only pay my dd for contract I can’t go over monthly dd. Issued bill it’s 14p more this month I contacted 3 told I sent a text message to a company on 24/11/23 I have unlimited...

Shirley by • Fledgling
  • 1721 Views
  • 3 replies
  • 0 likes

Want to change my plan

I have a postpaid plan now I want to change it to prepaid I can’t access my account in website or application my mobile number is 07*********.regards  ragu

Raguraj by • Fledgling
  • 833 Views
  • 1 replies
  • 0 likes

How do I cancel

Hi how do I leave my three contract please.I don't want to call, I don't have a three mobile, I want to do it online so that I can have some written record for my own record-keeping. I need to cancel mobile broadband that I no longer need.I have been...

Change to different PAYG deal.

Hi. My wife signed up for a PAYG account with 10gb of data and another 10gb was added auto renewal. Something happened with the direct debit which had to be renewed and removed the extra 10gb. She was unable to get it back so now has only 10gb.Anyway...

Gilesda by • Fledgling
  • 914 Views
  • 1 replies
  • 0 likes

Phone scam

Careful there is a big scam going around in which you are being offered an iPhone 15 for £35 a month! Don’t fall for it

Cmuell by • Fledgling
  • 1404 Views
  • 2 replies
  • 0 likes

Won a free electric bicycle

I keep getting a message from Three saying my phone numbers been chosen to win an electric bicycle. Is this a scam or legit? Seems too good to be true but they keep messaging almost daily 

Mark10 by • Fledgling
  • 1049 Views
  • 2 replies
  • 0 likes

Fraud

My phone got stolen and Ive got all my stuff back but not my contact number which 07********* and I need a new sim card 

Can't use data abroad

Landed in America yesterday and still can't get online without WiFi. Data roaming is on, spend cap set to unlimited and can't data roam. Tried adding a Rest of the World data pack and that won't work either. Weirdly it's listed in my add ons as costi...