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Cancel eSim for Samsung Watch 6

Hi all,I have a Samsung Watch 6, this has the e sim activated but have had issues with it so want to cancel this from my account. I popped into my local store, they cant help, so I contacted 3 online chat and they suggested the following.Agent: Go to...

Flog1974 by • Fledgling
  • 1609 Views
  • 2 replies
  • 0 likes

Go Roam 7 day Pass

Hi AllGoing to Spain in march,do i buy the 7 day EU pass now or day before i set off for Spain,if i buy now does it just come in to play when i connect to a signal in Spain ?? and im there for a week which goes in to 8 days anybody know what i will b...

gavinpp by • Fledgling
  • 14101 Views
  • 12 replies
  • 0 likes

Appalling Kafkaesque Dealings with Three

  On Tuesday 13 February 2024 I contacted Three Customer Service both by phone and chat. I explained that I was not able to view my bills when I log on to the App or on the website. A very simple request, one would think.After around 50 minutes talki...

Sean2 by • Regular
  • 4086 Views
  • 9 replies
  • 1 likes

Paying for extra contact I don’t have

I upgraded my  2 daughters phones to contract phones as they was on a Sim only deal and needed new mobiles.  one of my daughters kept her old number. I’m now being charged for 3 phones when I only have two. I’ve tried to explain to three but they don...

Cowper by • Fledgling
  • 1204 Views
  • 1 replies
  • 0 likes

Missing 30gig

I've only received 30G ony plan and the sim I bought it says 60G I don't understand when o2 offer like90G and have better cover on my arse why I bother I'm so stressed please help 

Possible Identity Theft scam

Today I received a call from someone claiming to be from Three, offering to sign me up for a 45% discount on my bills. I went along with it, being careful not to supply information like bank account details. The caller didn't need this information as...

I can't change the account details

Hi there, I rang he other day to change the direct debit details as my dad had originally opened this account. The gentleman changed the direct debit detail but said he couldn't help me change the email address and password, I had to do this online. ...

K_T by • Fledgling
  • 993 Views
  • 1 replies
  • 0 likes

Add ons problems

Hello, since January 16, 2024, I have a problem with the purchase and extension of adds ons for Pay As You Go (it shows £0 for the date, packages, the transaction is not possible), on January 17, 2024, I reported a problem at the three store in Norwi...

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