Phil H
A question about contracts, should I use different plans for my Tab S9 and my and my Galaxy A12 or just use the phone as a Hotspot as and when I need it? any help would be apriciated.
Account and services
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Conversations
Robbani
Hi any one help me about this issue I think three network is totally fraud now because 3 months ago they send 2 SIM card my name contact but I don’t know how is possible without my permission they make contact my name then I call them and tell them a...
Over charge
I am on holiday in the USA before leaving I thought it a good idea to pay for a £60 go roaming. I placed it into my basket and completed expecting an emailed confirmation this dod not arrive so I assumed it had not gone through and therefore repeated...
Smart watch sim to cancel it
I have a smart watch sim is a rolling monthly contract around £6 a month for the last two months I’ve been trying to have it turned off as I don’t use the watch no more. The watch is not using the Sim. I’ve asked to deactivate it they said I had to d...
Can I upgrade my phone with a SIM only plan?
I’m looking at getting a new phone, will I be able to get the new phone and just put the SIM out of my current phone into the new one without a charge as i’m only a SIM only plan?
New Data Pack add
Hello, I need help regarding that currently I have Sim only, Pay as you go plan.I have 10+2 GB data pack for 10 Pounds monthly plan which deducts each month.I want to add a 100 GB for 13.50 pounds monthly plan instead of the above plan as I have a ne...
Proof of purchase
I've been waiting for proof of purchase for over 2 weeks. Each time I am falsely promised that my problem will be resolved within 72 hours. But, every time, after 72 hours, absolutely nothing changes.
Roaming Question
I have an unlimited SIM from 3 and I'm going to Gran Canaria next month for 7 days I'm just wondering: How much data can I use while I'm away for the week?Will I get charged?Do I need to buy one of them 7 day EU Go Roam Passes?If I buy the pass how m...
Three are charging me twice on the same phone
Hi, i bought a deal online using Three and that came through but with a new phone number. I rang Three to move my old number across and the operative told me i had a chance to move to a cheaper deal as i dont need the unlimited data. I agreed, they...
My plan billing
hi three I was debited an extra amount of 36.94 after my monthly agreement debit of 82.91 has been made which is a total of £119 . Pls can I get an explanation for this or a refund thanks
