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Complaint

Hello, we have received an email to contact you about the complaint that we gave in.Complaint code:

PrePaid Add on not credited

In October I used DIng to buy two vouchers for Data packs. The first one to begin on October 12, the other to begin November 12th. My 3 account shows both purchases, since the data packs are only good for 30 days. However, after November 12th, the se...

LC by • Fledgling
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  • 1 replies
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Network

@ThreeUK I set my phone to roam while in the UK before travelling out to Nigeria but I am unable to use it here in Nigeria despite it still showing the roaming sign. What do I need to do to be able to receive calls on it?

Disconnected sim

Hi. My number was recently disconnected without any warning whatsoever and it’s very important I get it back. It only happened a week ago and I’ve been trying to get it back urgently. The number is tied to a few of my email accounts as a 2 step authe...

Manoj - Complaints Team - Great Service

Three have been a pain for months in sorting out my account. I wasn’t getting anywhere and getting fed up with the amount of letters being received by them.Manoj from the complaints team managed to do what everyone else couldn’t in less than 15 mins....