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Conversations

Best solution why oh why...

A couple of months ago, i was informed that I'm only used on average about 3gb of data out of 120. So I changed to 8gb per month, and now I seem to have used 8gb in the last 3 weeks. What's happening?

alfie1 by Fledgling
  • 385 Views
  • 1 replies
  • 0 likes

Complaint

Ongoing complaint where '3' have admitted to charging us for a phone contract we never had . Now waiting for a refund we keep getting pushed back that that the complaints team in Mumbai are awaiting approval from a department in the UK this has been ...

Gazza by Fledgling
  • 257 Views
  • 1 replies
  • 0 likes

Best solution Possible scam

I received calls from these numbers 1332 319357 - 7379 843106 - claiming that a request had been made to change my password, something I never did. They asked me to confirm my email address and then my password, which I naturally refused to do. Short...

Bob64 by Fledgling
  • 561 Views
  • 1 replies
  • 0 likes

DPD return label never arrived

Hi,I have still not received my DPD return label in order for me to return the router. It said it would take 2 days to send the QR code, and it was been well over a week now. 

Laurzz13 by Fledgling
  • 368 Views
  • 4 replies
  • 0 likes

Phantom account. And bills

Hi can anyone help. I keep getting a bill every month but I do NOT have an account or device and do not use any 3 service.  I ring them every month and they confirm I have no active service.  How can I speak to someone at three who can advise me.  I ...

Cassa by Fledgling
  • 413 Views
  • 3 replies
  • 0 likes

Receiving bills - number ported

So I had a pay monthly contract that was coming to an end and I ported my number to a new network via PAC. I had received my final bill a couple of months ago. My Three account says I have no active lines but I've still being receiving a bill via ema...

Trying to access my work pc

I am trying to access my work pc from home. I am using Draytek Smart VPN Client to connect to the work router and then Microsoft RDP to connect to the work PC. The VPN connects successfully but the RDP won't stay connected to the pc stating that ther...

Alek01 by Fledgling
  • 1106 Views
  • 7 replies
  • 0 likes