Accounts and services - Get support for Three services

awful updated app

awful interface, loading is so slow with the buffering animation thing which makes my eyes sore, everything is about buying extra things i couldnt care about, used to be able to see how many data texts and minutes i have, NOT ANYMORE! what a useless ...

Cancel My 5g Broadband

Hi I am looking for some advice on cancelling my 5g home broadband.i too this out about 60 days ago, on a few days after my 30 period the problems started with loss of the 5g signal. i contacted online chat but they couldn't get it sorted. was advis...

Mised payment on credit file

3 have marked my credit file with missed paymet for the month of July, after checking the payment made it was paid on 3 of July and they marked it late on the 6th so I would advise people to recheck there credit score as the are falsified and lied of...

Best solution Self Service Option for eSIM

As the title says, it'd be great if users on the new system could self-serve when it comes to eSIM.on Vodafone and EE you can request a replacement eSIM and activate it using 2FA.Surely the new Three system has the capability?

Refund due

Hi I am at end of contract and am £205 in credit. After 6 hours of on line chats and phone calls to India. EVERY TIME WITHOUT FAIL I ge to point of giving card details to refund GUES WHAT YES CUT OFF FOR 6 HOURS OVER AND OVER AGAIN

Cannot re-register to three app

Can you please advise to re register back to three app

30 days notice when out of contract

I am out of contract with Three. I rang to cancel the rolling contract but they told me I still need to give 30 days notice. I don't want to carry over my old number so don't want a PAC code, but the only way I can cancel the account is to give the P...

This number doesn't match our records. Please try again

Updated App for new version but unable to get access as it states my mobile number doesn't match our records? Went into 3 store they checked the system and everything is as it should be but couldn't help getting access through the app or online now e...

Operators End Chat Calls - Three Call Centre Scam

Your ‘chat operators’ are ending chat calls in order to not deal with queries. They end calls to send you to the back of queue and leave you re-enter security details, as a barrier rather than dealing with queries. They are not providing any service ...

I'd like to ask why the tariff for 07* is not at the promised price quoted to us.

Upgrade tariff not as promised.

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