Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Trade in £180

So I upgraded my phone to the new IPhone and the offer was to trade in your iPhone and get an extra £180. When your new phone comes use the serial number as the promo code. This does not work. Anyone else having this problem? 

JTG by Fledgling
  • 1648 Views
  • 2 replies
  • 0 likes

Broadband account suspended

Due to an oversight on my part I missed a few payments without realising. I only found out about it when I received an email from the debt recovery company. I paid the outstanding amount immediately but it was still showing as owing on my account. I ...

Dons2304 by Fledgling
  • 2294 Views
  • 3 replies
  • 0 likes

JAAKKERR

I am currently traveling in Belgium and I cannot get my phone connected and my 3 app has disappeared from my phone; my number is 07*********, can I purchase more mins and reactivate it please: My registered address is *** Regards   Jim

JAAKKERR by Fledgling
  • 1628 Views
  • 3 replies
  • 0 likes

Complain about sim card

This is to inform Three Company that I have 3 sim cards, one for me and the other 2 for my kids, one sim comoing with a high bill for the past 3 months without any reason and aganist the agreement with Three Company.I have visted the Company one mont...

Mohamed1 by Fledgling
  • 1447 Views
  • 2 replies
  • 0 likes

Three not blacklisting stolen phone

I have received a letter from Three confirming usage and that they have blacklisted my stolen phone.  In reality the device still has not been blacklisted on the national database and my insurance company will not honor my claim until this is done.  ...

MJClem by Fledgling
  • 1799 Views
  • 3 replies
  • 0 likes